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When starting, the engine will not turn over. Check engine…

Customer Question
When starting, the engine...

When starting, the engine will not turn over

Mechanic's Assistant: Does the engine spark at all? Is there a trouble code or is your "check engine light" on?

Check engine light is on, but does not produce codes.

Mechanic's Assistant: What is the model/year of your Dodge?

2004 Ram 1500 5.7 Hemi

Mechanic's Assistant: Are you fixing your Ram 1500 yourself? What have you tried so far?

I am fixing it, I replaced starter (also had new one tested), new battery, checked all connections between battery and starter. As well, between the battery and the alternator. The battery is brand new, bought after it wouldn't start. And it will not take a jump.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I also check all related switches, and respective fuses for fuel pumps, engine power, ignition power, ect.

Submitted: 7 months ago.Category: Dodge
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Customer reply replied 7 months ago
checked "relay" switches, not "related" switches
Answered in 8 minutes by:
11/30/2017
Dodge Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Dodge
Satisfied Customers: 3,294
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So the starter wont even click?

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Customer reply replied 7 months ago
I hear the starter working,
And after sitting for a while, a day or so, it's as if it almost turns over. Then stops, just hear the sound of the starter
Dodge Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

So next you want to check volatages at the signal and main battery wire on starter when in the start position, you could have a major voltage drop, it sounds like a bad battery but you say thats new so I would check that next

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Customer reply replied 7 months ago
Checked that voltage, and it read 13v
Dodge Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

ok so you may have a locked engine, next step is to take a breaker bar and fit it to the crank bolt and turn engine clockwise, it should turn slow but it should turn

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Dodge Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

Please let me know if you have any more questions.
Customer satisfaction is my number one goal. Giving me nothing less than a 5 star rating would be appreciated very much. You can do this rating at the box on the upper right hand corner. This will not close our chat session and at no extra charge we will still be able to talk about any other issues you may have for free! Providing a rating is the only way I will receive credit for my work with you. Negative ratings do not result in a refund so If you’re not satisfied with the work we have done so far please respond more and let’s get your question figured out. Thanks Shawn!

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