Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

09 Journey has poor heater. Both cores have been replaced,

09 Journey has poor...

09 Journey has poor heater. Both cores have been replaced, supposedly. Actuators working and calibrated. Little heat on drivers side and cool on passengers side, no rear heat. It gets better on the highway. The water pump is new. Heater hoses - One hot, the other usually cool. I had the work done at a Dodge dealer. Part of the sale agreement. I, myself am a Journeyman Mechanic. My diagnosis would be the heater cores or poor circulation. Any ideas?

Mechanic's Assistant: Have you checked the coolant level? Have you checked to make sure the thermostat is working?

Coolant level is good and has been bled. Temp gauge just under half and it warms up in the correct time.

Mechanic's Assistant: Are you fixing your Journey yourself? What have you tried so far?

No. I took it to Dodge because I just bought it. They are supposed to have changed both cores, checked actuators, calibrated, flushed, changed the y pipe that goes to the rear heater and water pump when they did the timing belt. It's a 3.5 which is an interference engine.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Can't think of anything

Show More
Show Less
Ask Your Own Dodge Question
Answered in 9 hours by:
11/17/2017
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Dodge
Satisfied Customers: 1,249
Experience: master tech
Verified

Hello and welcome to just answer, my name is ***** ***** master tech of over 40 years experience here to help. I cannot see or hear your vehicle so I rely on your patience and input to my questions so I can help you better.I have read your notes and have a question before we proceed.

Ask Your Own Dodge Question

Have you got a thermometer to check the coolant temp at the rad cap area. tell me what it reads when at running temp.

Ask Your Own Dodge Question

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. In the process of helping you I will use sources from all different places that I feel fit and to the point that will speed up my help for you. This may include links, videos, shop notes and procedures as well as my own personal experience of over 40 yrs in the trade.

Ask Your Own Dodge Question
Customer reply replied 7 months ago
I'm using it for my job at the moment. I will get back to you this afternoon. All I can say for now is it's probably 195. It's hot to touch. The inlet hose to the heater core is hot also. The return hose isn't even warm. The discharge air is barely warm.

If that checks out as you suspect then I would check the heater valve may be restricting the flow. If you can feel both sides of that and you experience the same 'HOT ON ONE SIDE AND COOL ON THE OTHER " then that is your problem.

Ask Your Own Dodge Question

Please note that customer satisfaction is my number one goal. Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return. Be sure to please take a quick moment and rate my assistance by clicking the stars above. Thank you for rating and for using Just Answer.

Ask Your Own Dodge Question
Customer reply replied 7 months ago
Journeys don't have a heater valve. All controlled by blend doors.

thanx for that info lets go back and check the temp when running then and get back with your readings.

Ask Your Own Dodge Question

I have limited info on this subject so I will opt out so another may help you better.

Ask Your Own Dodge Question
david craig
david craig, Auto Mechanic
Category: Dodge
Satisfied Customers: 5,623
Experience: owner/mechanic at 3D Automotive
Verified

Hi Im David. engine running and up to operating temp. is the upper and lower radiator hoses equally hot?

Ask Your Own Dodge Question
Customer reply replied 7 months ago
No. Top hose is hot, bottom barely warm. Temp at rad cap is 195. Inlet to heater is hot. Outlet is warm. Discharge air with heater on full is 110 on left, 80 on the right. Actuators and doors are moving but I have no idea what's happening inside the heater box. Rear heater is cold. Do you have the dodge coolant flow chart for this vehicle. If you do I would sure like a copy.

standby, let me see what i can find, but, if the bottom hose is only warm, you have either a bad water pump or a clogged radiator.

Ask Your Own Dodge Question
Customer reply replied 7 months ago
Isn't that the purpose of the rad to cool the coolant to the return? Water pump is new. Was the same with the old pump.

while the vehicle is moving yes. both hoses HAVE to be the exact same temperature

Ask Your Own Dodge Question

just as both heater hoses have to be the exact same temp at the firewall

Ask Your Own Dodge Question
Customer reply replied 7 months ago
Does this only apply to this vehicle? What about the fan that cools the rad just like going down the road. I'm not doubting you but I've been a journeyman for 44 years. This has been to a Dodge dealer 3 times. Do you think a clogged rad could be affecting the flow to the heater? It never ran warm at all even on hot days in the summer.

a radiator dissapates heat to keep it from overheating. but it still keeps the coolant at a constant temperature when fully warmed up. the temp of the coolant remains the same as it goes through the radiator

Ask Your Own Dodge Question

since you are having a difficult time accepting that, I will opt out and let another tech chime in. please do not reply back or it will take the question off of the board. good luck

Ask Your Own Dodge Question
Dan
Dan, ASE Certified Technician
Category: Dodge
Satisfied Customers: 2,065
Experience: Auto Technician
Verified

Different expert here, sounds like you have air trapped in the system. Any coolant leaks? was the cooling system bled properly? Are the headgaskets leaking combustion into the cooling system?

Dan
Dan, ASE Certified Technician
Category: Dodge
Satisfied Customers: 2,065
Experience: Auto Technician
Verified
Dan and 87 other Dodge Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
It acts like air. I opened the bleeder and it was only fluid. I can only find one bleeder beside the thermostat. Do you know of any others? A scanner shows the temp between 193 and 204. It never loses coolant and I think the head gaskets are OK. I noticed the heat was a little better just before the thermostat opened. To me it acts like it doesn't have enough flow or an air lock. Just like a plugged core or poor pump. But both have been replaced. The outlet for the heater on the engine is not as hot as where the top rad hose is on the engine. Could there be a blockage in the stat housing?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan Your Own Question
Dan
Dan
Dan, ASE Certified Technician
Category: Dodge
Satisfied Customers: 2,065
2,065 Satisfied Customers
Experience: Auto Technician

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

7,046 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,072 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,362 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,590 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
P2146 code. I have. 2006. Replaced the integrated valve
replaced the integrated valve cover harness gasaket … read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
My 2013 ram 5.7 wont start battery is fine and I changed the
my 2013 ram 5.7 wont start battery is fine and I changed the battery in the key fob as well it seems as though the truck doesnt see the key light will work if I turn them on manually but key will not … read more
Mopar Certified
Mopar Certified
Dodge Technician
Vocational, Technical or Trade Scho
6,072 satisfied customers
I have a 2009 Durango Hybrid. I'm having problems with
I have a 2009 Durango Hybrid. I'm having problems with something draining the battery. I've removed a pair of 30 amp fuses to remove the current draw. The Durango's alternator and battery seem fine. I… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
It overheated 20 jun 18, now it would not start or does not
it overheated 20 jun 18, now it would not start or does not turn over … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
The ODB2 connector was ripped out of my 2001 dodge grand
The ODB2 connector was ripped out of my 2001 dodge grand caravan. … read more
rpmdiag
rpmdiag
High school
7,683 satisfied customers
I believe the blend doors aren't operating correctly. The
I believe the blend doors aren't operating correctly. The air works, but the speed of the max air out isn't blowing hard enough as it once did. I can hear the fan running fast but the air isn't coming… read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
I have a 2003 ram with a 5.9 cummins and i had the trans
I have a 2003 ram with a 5.9 cummins and i had the trans rebuilt and its been a little over a year and now im having issues with it going into a failsafe mode if i hit a bump the right way and then it… read more
Chris
Chris
Shop Foreman
7,046 satisfied customers
Acceleration loses power; sometimes won't go over a certain
Acceleration loses power; sometimes won't go over a certain speed even with my foot all the way on pedal. Today it started cutting off everytime I got to a stop sign or stop light. But would completel… read more
david craig
david craig
Auto Mechanic
5,623 satisfied customers
Bob pelt here again this time I bought a 2004 dodge ram
Chris bob pelt here again this time I bought a 2004 dodge ram inline 6 diesel the problem is it will not start it will not do any thing I have had the ecm checked out it checked out good but had a 5% … read more
Chris
Chris
Shop Foreman
7,046 satisfied customers
1996 dodge cummins, no power at fuel pump relay. Fuel pump
Changed bosch fuel pump solenoid, found no power at relay to entergise solenoid … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
726 satisfied customers
Faulty trailer brake controller up the brake wiring harness.
Faulty trailer brake controller burnt up the brake wiring harness. Trying to figure out how to replace it … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Service light came on truck has been serviced...dealer says
Service light came on truck has been serviced...dealer says it's the EGR ...I asked the to run a Diagnostic...I was told that egr would show. Sounds fishy to me...and of course my Warranty doesn't cov… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
We have a 2011 Dodge Ram 2500 Cummins diesel pickup. We were
Hi. We have a 2011 Dodge Ram 2500 Cummins diesel pickup. We were pulling a load of cattle with it and were heading up a hill. Just as we got to the top of the hill the pickup lost power and just shut … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I have no power to any part of my 7 blade connector.
I have no power to any part of my 7 blade connector … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
The overdrive was coming on and off sporatically, so I
The overdrive was coming on and off sporatically, so I changed the TPS, now the overdrive comes on when I push the OD button, but it doesn't come out of overdrive when I push the button again. Once th… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
1991 dodge ram 150 3.9 no spark coming out of ignition coil.
1991 dodge ram 150 3.9 no spark coming out of ignition coil. .Tested wires that go to the ignition coil seems to be getn power. Just bought this truck. But i realized the coil says use only with exter… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
1989 Dodge Dakota 3.9, rebuilt engine. Starts and drives
1989 Dodge Dakota 3.9, rebuilt engine. Starts and drives fine for a while then acts like it's getting no gas and acts like it's overheating and sputters then shuts down. Bed has been removed and I've … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
726 satisfied customers
I took my 2006 5.7 hemi in for an engine coolant change, at
Hi I took my 2006 5.7 hemi in for an engine coolant change, at the end of the day the motor seized- apparently one of the head gaskets leaked coolant into the motor and a push rod was bent. I have agr… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,332 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x