Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dodge

The vehicle anti-theft security system is locked up on my

Customer Question
2002 ram 1500. I thought...
The vehicle anti-theft security system is locked up on my 2002 ram 1500. I thought it was just the battery and the truck wouldn't start, but we jumped it and it now runs but the instrument cluster, power locks, and other things like blinkers and anything on the steering wheel doesn't work. I do not know how to disarm the system. The key fob doesn't work at all
JA: Have you checked the fob's battery?
Customer: No
JA: Are you fixing your Ram 1500 yourself? What have you tried so far?
Customer: I have tried unlocking the doors manually with the key to see if it would disarm the system but to no avail. The red light was on the dash but it just randomly went off, but all security measures seem to still be in place. Checked fuses but all seem to be fine
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 27 days ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 1 minute by:
11/15/2017
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 26,900
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Have you checked for codes in the computer?

Are you looking for some possible causes?

Would you be willing to speak on the phone?

Ask Your Own Dodge Question
Customer reply replied 27 days ago
I don't have the tool to check codes, but a local o'reillys does it for free. I am just trying to disarm the vtss. I could talk on the phone
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Sounds good.

You can request a phone call on your end and I will call you right away.

Ask Your Own Dodge Question
Customer reply replied 27 days ago
I did not realize it would cost extra, I am fine with doing this here.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Ok, no problem.

We can continue here

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Does the TPS have a 5 volt reference with the key on?

Ask Your Own Dodge Question
Customer reply replied 27 days ago
How would I determine that? I do not have a voltmeter to check. I do know that I have had issues with the TPS as I have replaced it several times within the last year.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

You will need to get a voltmeter to check this.

Ask Your Own Dodge Question
Customer reply replied 27 days ago
Ok, so the throttle position sensor can be the cause of this? To be clear, the battery died and when it was jumpstarted then the vtss would not disarm. I can get someone with a voltmeter to check it as soon as possible.
Customer reply replied 27 days ago
Could the wiring to the TPS be faulty if isn't reading 5v on the reference or would it be the TPS itself?
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

It could be either one.. thats why it should be checked.

Ask Your Own Dodge Question
Customer reply replied 27 days ago
I will visit o'reillys sometime today and have them check for codes. Also, I bought my TPS from there and have had several replacements from them so I can swap the TPS for a replacement one again to see if it fixes the problem.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

I just want you to check for 5 volts to the TPS with the key on. Thats it.

Let me know.

Ask Your Own Dodge Question
Customer reply replied 27 days ago
Ok, will do.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Sounds good.

Ask Your Own Dodge Question
Customer reply replied 27 days ago
I was going to leave to go have it tested but the battery seems to have died again and the security light on the dash is solid red again. I think this may just come down to a bad battery but I will try to have the TPS and battery tested asap. The truck was running just yesterday after charging the battery.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Does the engine crank over and not start or does it not crank over at all?

If it does not crank over, does it crank over with a jump?

Ask Your Own Dodge Question
Customer reply replied 27 days ago
The engine does not try to crank over at all. Turning the key simply does nothing at all. It was doing this yesterday and we put a battery charger on it and it started after only 5 minutes and would run but no guage cluster, power locks, etc. I am willing to bet that it would crank with a jump again. The truck is my only source of transportation right now so it may be a day or two before I can get someone to help me get it tested.
Dodge Mechanic: Amedee, Dodge Technician replied 27 days ago

Thank you for that information.

We need to start by getting it cranking first. If it is just a battery issue or a bad connection at the battery, it should jump when starting it.

Please try this and let me know! Also, if you would like to speak on the phone, I can at anytime.

Ask Your Own Dodge Question
Ask Jerry Your Own Question
Jerry
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1,754
1,754 Satisfied Customers
Experience: ASE Master tech, 30 years exp. troubleshooter, driveability tech

Jerry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

6,725 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

5,932 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,814 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,315 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,566 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
I have a 2003 ram 1500 with the 5.7 hemi 4x4 and I have a
i have a 2003 ram 1500 with the 5.7 hemi 4x4 and I have a ol … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
I was just heading out to mexico and my 2015 Ram 1500 with
I was just heading out to mexico and my 2015 Ram 1500 with eco diesel came on with an 'exhaust filter 100% full see dealer' message and also a flashing red item saying the throttle body needed service… read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
2012 RAM 1500 BIGHORN - Got P0344 Camshaft Sensor code.
2012 RAM 1500 BIGHORN - Got P0344 Camshaft Sensor code. Replaced camshaft sensor and two days later received the same code. Should I replace the wiring harness next … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
My radio quit working on my 2011 Ram 1500. I'll turn it on
My radio quit working on my 2011 Ram 1500. I'll turn it on and hear a popping noise about every 8-10 sec. The Sirius will come on but it cuts out every 8-10 secs for about 3 secs then comes back on. … read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
05 dodge ram 1500 5.7l eng wont start.I got it to start
05 dodge ram 1500 5.7l eng wont start.I got it to start today after removing the throttle body and giving it a thorough cleaning. Started right up after this. Tonight I went out and it won't start aga… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
There is no power to the coil. Consistent. 1999 ram 1500
Yes. I've tried another coil, ground and putting power to the wire that connects to the coil and all the fuses … read more
roy
roy
Associate Degree
3 satisfied customers
No crank no start. Na dyes. 2008 dodge ram 1500 5.7 hemi
I tried the TSB for the anti theft restart and the no crank no start issues is still there… read more
Todd M
Todd M
Owner
ASE Certification
1,354 satisfied customers
My 2003 Ram 1500 sits for periods so the battery ran dead. I
My 2003 Ram 1500 sits for long periods so the battery ran dead. I put the trickle charge on the battery until the next day. When I tried to start it, a small red light began flashing on the panel but … read more
Peter Bagley
Peter Bagley
master technition
Vocational, Technical or Trade School
949 satisfied customers
I have a 4x4 06 dodge ram 1500 and can not find where the
I have a 4x4 06 dodge ram 1500 and can not find where the abs plugs in on the front passenger side … read more
Amedee
Amedee
Dodge Technician
26,900 satisfied customers
08 ram 1500, will act like its turning over but wont start.
08 ram 1500, will act like its turning over but wont start … read more
Amedee
Amedee
Dodge Technician
26,900 satisfied customers
Dodge ram 1500 wiper arm are in the middle of the windshield
dodge ram 1500 wiper arm are in the middle of the windshield when they are in parking position and they goes down before going up. Fortunately they are operating well but is bad to having them in the … read more
Howard Duncan
Howard Duncan
Business Owner
Vocational, Technical or Trade Scho
227 satisfied customers
Locked key fob in dodge ram 1500 with motor running. But,
locked key fob in dodge ram 1500 with motor running … read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
No power. Consistent. 2007 Ram 1500 4.7 v8. At 1st it was
yes, at 1st it was making a clicking noise and wouldnt start, tried to jump it and nothing, put in new starter, reconnected everything and now I have no power at at … read more
Amedee
Amedee
Dodge Technician
26,900 satisfied customers
Reset anti theft on 14 ram 1500, Undone battery cable,
Reset anti theft on 14 ram 1500 JA: Are you fixing your Ram 1500 yourself? What have you tried so far? Customer: Undone battery cable JA: Have you tested the battery with a voltmeter? And can you see … read more
Don - Mo Lurch
Don - Mo Lurch
Aftermarket & Factory Electronics
Vocational, Technical or Trade Scho
1,566 satisfied customers
98 ram 1500 2wd auto won't crank battery and starter ,seem,
98 ram 1500 2wd auto won't crank battery and starter ,seem … read more
Amedee
Amedee
Dodge Technician
26,900 satisfied customers
I have a 98 dodge ram 1500 4x4 w/360 engine/auto.the battery
I have a 98 dodge ram 1500 4x4 w/360 engine/auto.the battery goes dead after sitting 3-4 days. ck battery 6 charging system-good,pulled each fuse & relays seperatly but still have 12 volt draw?-help. … read more
CHRIS ZAPANTIS
CHRIS ZAPANTIS
AUTO TECHNICIAN
157 satisfied customers
Dodge Ram 1500 idles low and says the battery is dead even
Dodge Ram 1500 idles low and says the battery is dead even though it's not. What could be wrong?… read more
Amedee
Amedee
Dodge Technician
26,900 satisfied customers
I have a 13 ram 1500 and disconnected the battery for
I have a 13 ram 1500 and disconnected the battery for maintenance and connected it again and I got an error that says wrong keyfob. I tried both of my fobs and nothing. I cant start it or anything … read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x