Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

The vehicle anti-theft security system is locked up on my…

Customer Question
The vehicle anti-theft security...

The vehicle anti-theft security system is locked up on my 2002 ram 1500. I thought it was just the battery and the truck wouldn't start, but we jumped it and it now runs but the instrument cluster, power locks, and other things like blinkers and anything on the steering wheel doesn't work. I do not know how to disarm the system. The key fob doesn't work at all

Mechanic's Assistant: Have you checked the fob's battery?

No

Mechanic's Assistant: Are you fixing your Ram 1500 yourself? What have you tried so far?

I have tried unlocking the doors manually with the key to see if it would disarm the system but to no avail. The red light was on the dash but it just randomly went off, but all security measures seem to still be in place. Checked fuses but all seem to be fine

Submitted: 8 months ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 1 minute by:
11/15/2017
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 28,136
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Have you checked for codes in the computer?

Are you looking for some possible causes?

Would you be willing to speak on the phone?

Ask Your Own Dodge Question
Customer reply replied 8 months ago
I don't have the tool to check codes, but a local o'reillys does it for free. I am just trying to disarm the vtss. I could talk on the phone
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Sounds good.

You can request a phone call on your end and I will call you right away.

Ask Your Own Dodge Question
Customer reply replied 8 months ago
I did not realize it would cost extra, I am fine with doing this here.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Ok, no problem.

We can continue here

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Does the TPS have a 5 volt reference with the key on?

Ask Your Own Dodge Question
Customer reply replied 8 months ago
How would I determine that? I do not have a voltmeter to check. I do know that I have had issues with the TPS as I have replaced it several times within the last year.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

You will need to get a voltmeter to check this.

Ask Your Own Dodge Question
Customer reply replied 8 months ago
Ok, so the throttle position sensor can be the cause of this? To be clear, the battery died and when it was jumpstarted then the vtss would not disarm. I can get someone with a voltmeter to check it as soon as possible.
Customer reply replied 8 months ago
Could the wiring to the TPS be faulty if isn't reading 5v on the reference or would it be the TPS itself?
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

It could be either one.. thats why it should be checked.

Ask Your Own Dodge Question
Customer reply replied 8 months ago
I will visit o'reillys sometime today and have them check for codes. Also, I bought my TPS from there and have had several replacements from them so I can swap the TPS for a replacement one again to see if it fixes the problem.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

I just want you to check for 5 volts to the TPS with the key on. Thats it.

Let me know.

Ask Your Own Dodge Question
Customer reply replied 8 months ago
Ok, will do.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Sounds good.

Ask Your Own Dodge Question
Customer reply replied 8 months ago
I was going to leave to go have it tested but the battery seems to have died again and the security light on the dash is solid red again. I think this may just come down to a bad battery but I will try to have the TPS and battery tested asap. The truck was running just yesterday after charging the battery.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Does the engine crank over and not start or does it not crank over at all?

If it does not crank over, does it crank over with a jump?

Ask Your Own Dodge Question
Customer reply replied 8 months ago
The engine does not try to crank over at all. Turning the key simply does nothing at all. It was doing this yesterday and we put a battery charger on it and it started after only 5 minutes and would run but no guage cluster, power locks, etc. I am willing to bet that it would crank with a jump again. The truck is my only source of transportation right now so it may be a day or two before I can get someone to help me get it tested.
Dodge Mechanic: Amedee, Dodge Technician replied 8 months ago

Thank you for that information.

We need to start by getting it cranking first. If it is just a battery issue or a bad connection at the battery, it should jump when starting it.

Please try this and let me know! Also, if you would like to speak on the phone, I can at anytime.

Ask Your Own Dodge Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jerry Your Own Question
Jerry
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1,754
1,754 Satisfied Customers
Experience: ASE Master tech, 30 years exp. troubleshooter, driveability tech

Jerry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

7,046 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,072 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,362 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,590 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
Reset anti theft on 14 ram 1500, Undone battery cable,
Reset anti theft on 14 ram 1500 JA: Are you fixing your Ram 1500 yourself? What have you tried so far? Customer: Undone battery cable JA: Have you tested the battery with a voltmeter? And can you see … read more
Don - Mo Lurch
Don - Mo Lurch
Aftermarket & Factory Electronics
Vocational, Technical or Trade Scho
1,590 satisfied customers
I have a 2002 Dodge Ram 1500 Quad. I drove home for lunch,
I have a 2002 Dodge Ram 1500 Quad. I drove home for lunch, got back in the truck turned the key, nothing. The red light was blinking (anti theft/security). I don't have a fob and I used the same key a… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,653 satisfied customers
The truck will crank but not start. I had towed to my auto
The truck will crank but not start. I had towed to my auto shop yesterday and they got it to start after awhile. Picked it up and drove home and today it is doing the same thing. I have disconnected t… read more
cloe0626
cloe0626
800 satisfied customers
We tried to jump start our 95 viper with a jump charger and
we tried to jump start our 95 viper with a jump charger and let the battery charge the alarm activitated lights flashed for a while now it will start and die instantly I put new batteries in the lock … read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
I have 2005 Dodge Ram 1500 pickup I purchase new avital
I have 2005 Dodge Ram 1500 pickup I purchase new avital alarm remote start truck Kip shutting down wouldn't stay idle had to have towed back home. Remove both cables off of battery and disconnected wi… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
dodge caravan: have a 1998 dodge caravan . it will start and
have a 1998 dodge caravan . it will start and run good tell it gets warmed up and if you shut it off it will not start again till the next morning . it like the ecu is shut down be cause the motor wil… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Ram 1500: vehicle- 2002 Dodge Ram 1500 4.7L 2wd Problem: What
vehicle- 2002 Dodge Ram 1500 4.7L 2wd Problem: What appears to me to be some sort of a security lockout -no power to anything -except a solid red LED in the instrument cluster )looks like what one wou… read more
Amedee
Amedee
Dodge Technician
28,136 satisfied customers
DODGE: 1998 RAM 1500 5.9 LTR ENGINE , STARTS THEN 5-10 SECONDS
1998 RAM 1500 5.9 LTR ENGINE , STARTS THEN 5-10 SECONDS DIES , FUEL PRESSURE 47 LBS CONSTANT , SPARK PRESENT , LOSING INJECTOR SIGNAL ON GROUND SIDE . START AGAIN SAME THING EVERYTIME . THINKING PCM .… read more
Dodgerench
Dodgerench
ASE Certified Technician
Vocational, Technical or Trade Scho
2,822 satisfied customers
Grand Caravan ES: I have a 1997 Dodge Grand Caravan with an
I have a 1997 Dodge Grand Caravan with an original alarm. 3.8L ES model. Tried using the remote to unlock and it would not work. Tried the other spare remote also. Remote batteries are good. Used key … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Dodge RAM 2500 4x4: when using the key to unlock the ram 2500,
when using the key to unlock the ram 2500, the othe doors do not unlock, but when i use the unlock knob on the drivers the other doors unlock, what could be the problem?… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
1997 dodge grand caravan: there a way to bypass alarm all together
I have a 1997 dodge grand caravan and lost remote to get in, is there a way to bypass alarm all together… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Dodge: I changed batteries..wont start..wont fire..security system
I changed batteries and now my Dodge Ram won't start. It will turn over but won't fire. People have told me it is related to the security system. Is this possible and how do I reset the security syste… read more
Dodgerench
Dodgerench
ASE Certified Technician
Vocational, Technical or Trade Scho
2,822 satisfied customers
2003 ram 1500: i reset my security system..horn fuse..flashing..keys
how do i reset my security system all i did was put in a horn fuse and now the lights are flashing and it is running different. i just bought the truck and only have standard keys. 2003 ram 1500… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
2003 dodge: I was replaceing the radio and tripped the anti theft
I have a 2003 dodge ram and I was replaceing the radio and tripped the anti theft and the truck how to I go about resetting it?… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
2003 dodge: replaceing..the factory anti theift device, How would I go
I was replaceing the radio in my 2003 dodge ram and tripped the factory anti theift device, How would I go about resetting it?… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
99 DODGE: WILL NOT START, DUE TO THE FACTORY ALARM i wasnt AWARE OF IS
I HAVE A 99 DODGE RAM THAT WILL NOT START, DUE TO THE FACTORY ALARM I WASNT AWARE OF IS IN LOCK OUT OR TAMPER MODE LIGHTS AND ALL WORK BUT THE IGNITION ID DEAD, HOW DO I GET IT TO START, I NEVER HAD T… read more
diagman
diagman
Store leader
High School or GED
339 satisfied customers
1500 Dodge: security light on the instrument cluster..interior
I went to start my 2002 1500 Dodge Ram and the anti-theft system shut the entire system down. The only thing working is the red, flashing security light on the instrument cluster. The key fobs do not … read more
ProAnswerMan
ProAnswerMan
ASE Master Technician
Associate Degree
408 satisfied customers
My anti theft light stays..gages..blinkers..ran fine
My anti theft light stays on all the time and none of my gages work or blinkers i did have a local hardware store make me up a key and my son used it to ran fine39643.8299729977… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x