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I have another RAM diesel truck question. I am looking at a…

I have another RAM diesel...
I have another RAM diesel truck question. I am looking at a 2014 Ram 2500 Laramie Longhorn Mega Cab 4WD. Was there a recall on the front end of this truck, or any other issues I should be aware of when I go to look at it?
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Answered in 11 minutes by:
9/22/2017
Randall C
Randall C, ASE Master Technician
Category: Dodge
Satisfied Customers: 13,324
Experience: ASE Master Tech, 32 years Diag/Electrical Specialist
Verified

Hello, as to pullup accurate information, can you send the VIN #, do you have it?

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Customer reply replied 8 months ago
3C6UR5PL6EG175173
Todd M
Todd M, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1,861
Experience: Technician at Montgomery Motors
Verified

Hello. My name is ***** ***** I will be assisting you today. To answer your question, yes, this vehicle has a noted issue and recall on parts of the front suspension separating. Here, I am attaching a list of all TSBs including recalls. I have also attached copies of the issue for the front suspension along with the owner letter to explain the actual causes. These recalls are real safety issues and should be inspected as soon as possible.

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If you require more information on this issue and/or are not satisfied, let me know, please, and I will attempt to assist you further on this. I hope this information points you in the right direction. If you have any further questions or concerns on this issue, feel free to ask. If you are satisfied, and have found this information helpful, a positive rating would be greatly appreciated. Thank you.

A positive rating does not close the session. We will still be able to communicate, and I will still continue to assist you with this issue as needed.

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Customer reply replied 8 months ago
Lots of good information. Can you tell by the VIN # if this truck has been fixed?

No, I will not be able to see if this vehicle has been repaired or not. Only the dealer service centers will have that information.

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They will definitely have a log.

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Just as a reminder, please do not forget to rate the service, as it is necessary in order for experts to receive credit for answers provided. Thanks again.

Todd M
Todd M, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1,861
Experience: Technician at Montgomery Motors
Verified
Todd M and 87 other Dodge Specialists are ready to help you
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Todd M
Todd M
Todd M, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1,861
1,861 Satisfied Customers
Experience: Technician at Montgomery Motors

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