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Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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I currently have a 2017 Ram 2500 cummins with some issues

Customer Question

Hello I currently have a 2017 Ram 2500 cummins with some issues already, can you help?
JA: What is the complete model and serial number of your machine?
Customer: let me get that can you wait please
JA: Are you fixing this yourself? What have you tried so far?
Customer: no
JA: Anything else you want the equipment mechanic to know before I connect you?
Customer: turn off the truck the lightings on all meters will remain on
Submitted: 1 month ago.
Category: Dodge
Expert:  Chris (aka-Moose) replied 1 month ago.

Welcome, I'm Chris (aka Moose).

  • Although I work here everyday, please understand it is not all day and rarely morning time.
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I assume the vehicle is not under warranty for some reason?

Are you saying the back lighting in the instrument cluster is never turning off and killing the battery with the truck off?