Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 1998 Dodge has a good battery the key turns on but won't…

Customer Question
My 1998 Dodge has...

My 1998 Dodge has a good battery the key turns on but won't start up and the odometers are not lighting up the mileage

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

Yes the sternal turns on the ignition turns fully to the start position but won't start the starter

Mechanic's Assistant: What is the model of your '98 Dodge?

It is a Dodge Caravan

Mechanic's Assistant: Are you fixing your Caravan yourself? What have you tried so far?

I put a new ignition switch I jump the starter and the starter does turn over so the battery is good but the key is not telling it to turn over

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Is there a possible relay that I'm missing or fuse that I can check

Submitted: 11 months ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 3 minutes by:
9/12/2017
Dodge Mechanic: Amedee, Dodge Technician replied 11 months ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 28,334
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 11 months ago

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help.

Ask Your Own Dodge Question
Dodge Mechanic: Amedee, Dodge Technician replied 11 months ago

Are you saying that the engine does not crank over using the key?

Have you checked for codes in the computer?

What size engine do you have?

May I start by getting your VIN?

Thank you!

Ask Your Own Dodge Question
Customer reply replied 11 months ago
Engine don't turn over when I turn key all the lights comes on check engine light then turns off as well ass the others abs etc. the one thing that don't turn on is the odometer it seems to be a electrical problem I changed the electric ignition switch and that didn't seem to fix it
Dodge Mechanic: Amedee, Dodge Technician replied 11 months ago

Thank you for that information. I agree. It sounds like it is related.

HAve you checked for codes in the computer?

Would you be willing to speak on the phone?

Ask Your Own Dodge Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jerry Your Own Question
Jerry
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1,754
1,754 Satisfied Customers
Experience: ASE Master tech, 30 years exp. troubleshooter, driveability tech

Jerry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

7,095 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,073 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,363 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,593 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
Request no crank diagnosis on a 1996 Dodge Grand Caravan
Request no crank diagnosis on a 1996 Dodge Grand Caravan 3.8L. I'm able to jump starter relay junction box terminals 30 and 87a and the starter turns over. Also, I'm receiving relay control voltage wh… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
My mother and father are stranded in palm springs with no
my mother and father are stranded in palm springs with no money left. 2000 dodge grand caravan. battery light came on and bought new battery because autozone said it was bad, now it wont start, just c… read more
Amedee
Amedee
Dodge Technician
28,334 satisfied customers
2005 Dodge Grand Caravan, 3.8L, 140,000 miles. Sputtered and
2005 Dodge Grand Caravan, 3.8L, 140,000 miles. Sputtered and stopped in traffic, would not crank. All dash lights, windows, etc. work. NO error codes show on dash (I can't take it to an auto parts sto… read more
Jon
Jon
37 satisfied customers
Dodge stratus: My 01 dodge status won't turn over all lights
My 01 dodge status won't turn over all lights work, new battery, no codes. Started fine going to work then wouldn't even turn over after work. I checked relays… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
grand caravan: 1998 grand caravan sport 3.3 flex. No crank.
1998 grand caravan sport 3.3 flex. No crank. Starter will not engage. Engine will not turn over. starter will turn perfectly if jumped at the relay. fuel pump also can be jumped. had occasional engine… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Grand Caravan: I have a 2005 Grand Caravan that will not turn
I have a 2005 Grand Caravan that will not turn over. I have charged the battery a few times and in a few days it goes dead. With the battery charged I jumped the starter relay and the starter and the … read more
Amedee
Amedee
Dodge Technician
28,334 satisfied customers
Dodge Grand caravan: i have a 2002 Dodge Caravan that stalled
i have a 2002 Dodge Caravan that stalled on the road then after 10 minutes started . Cleaned battery cables.Ran fine for a day then stalled again within 5 minutes of starting. Had to jump start it thi… read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
2003 grand caravan: even crank..first this was an intermittent problem
I have a 2003 grand caravan and it won't start or even crank over. At first this was an intermittent problem now it won't start at all. I would appreciate any suggestions.… read more
Amedee
Amedee
Dodge Technician
28,334 satisfied customers
1998 dodge dakota: my 3.9 v6 has jumped time can you tell me what is
My 1998 Dodge Dokota will not start, how can i tell if my 3.9 v6 has jumped time can you tell me what is wrong with it.… read more
Amedee
Amedee
Dodge Technician
28,334 satisfied customers
1998 dodge grand caravan: sitting..ive replaced the starter relay
I have a 1998 dodge grand caravan that has been sitting for over a year now and im trying to get it started. everytime i turn the key to start the car all i hear is the click of the relays. i've repla… read more
DODGETECH2875
DODGETECH2875
Vocational, Technical or Trade Scho
1,004 satisfied customers
Dodge caravan: fuel pressure..scanner mt 2500 snap..whats wrong
no spark, no fuel pressure, starter turns over when direct power applied,starter will not turn over with key ,good battery power, no communication to scanner mt 2500 snap on or modus, 03 dodge caravan… read more
ricardo hohl
ricardo hohl
automotive instructor
Associate Degree
1,818 satisfied customers
1999 dodge caravan: it keeps running..clicking..new battery..cables
i have 1999 dodge caravan, 303 engine, when i start it goes click, click, then started, turned off it keeps running. it has been clicking for a couple weeks, new battery, cleaned cables… read more
Chris
Chris
Shop Foreman
7,095 satisfied customers
1998 dodge: a cummins it has power..starter..didnt fix..manual trans
On my 1998 dodge ram with a cummins it has power everywhere but does nothing when i try to start it. Thought it was the starter so i re placed it and it didnt fix it. It is a manual trans. What should… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
1998 dodge grand caravan: starter motor, and got a new battery
I replaced the starter switch, starter motor, and got a new battery but my 1998 dodge grand caravan will not start. the lights all come on but when I turn the ignition it wont engage the starter. It j… read more
DODGETECH2875
DODGETECH2875
Vocational, Technical or Trade Scho
1,004 satisfied customers
1999 Dodge Caravan: starter..tested..Swapped relay and still nothing.
I have a 1999 Dodge Caravan that will not start. Pulled starter and had it tested and is ok. Swapped relay and still nothing. Solenoid on starter engages in and out but starter won't turn. Voltage at … read more
moparfl
moparfl
ASE Certified Technician
Vocational, Technical or Trade Scho
3,292 satisfied customers
Dodge caravan: stop working..The engine wont start..jump start
My dodge caravan stop working. The engine won't start. The battery works fine and I tried to jump start it but nothing happen. The lights work.… read more
Dodgerench
Dodgerench
ASE Certified Technician
Vocational, Technical or Trade Scho
2,822 satisfied customers
Dodge Caravan: AWD..3.8 engine..it wont start..starter
I have a 1998 AWD Dodge Caravan 3.8 engine and it won't start. I have a new battery and I changed out the starter. I checked all fuses. The head lights, radio, power locks, and interior lights all wor… read more
Howard Duncan
Howard Duncan
Business Owner
Vocational, Technical or Trade Scho
227 satisfied customers
1998 Dodge Grand Caravan: fuel gauge..randomly..low fuel..wont start
1998 Dodge Grand Caravan. Fuel gauge would randomly drop an 1/8th of a tank and the low fuel light would come on with the bing. Now won't start. Battery is tested ok and fully charged. Jumped car and … read more
john
john
High School or GED
254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x