Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

When you turn the key everything lights up but nothing

Customer Question
When you turn the...

When you turn the key everything lights up but nothing happens

Mechanic's Assistant: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?

Is in park, it does not start in neutral and I dont know about the "wheel lock"

Mechanic's Assistant: What is the model/year of your Dodge?

2011 dodge grand caravan mainstreet

Mechanic's Assistant: Are you fixing your Grand Caravan yourself? What have you tried so far?

Just charged the battery and try to diagnostic with a scanner but no code

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Before everything stated in my way home the abs and trac control light went on and turn off my cruise control. try the scanner and then it just woulnt start.

Submitted: 11 months ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 4 minutes by:
9/11/2017
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Dodge
Satisfied Customers: 5,786
Experience: Owner at Carolina Auto Service &Sales , 20 years Experience in Foreign & Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

Hey how are you

If battery die or weak ,it could have triggered Anti theft on , if no starter and all light up , is there security light g]fasking in dash or steady on

what scaner was used to scan ,basic code reader ,they can only read engine and abs for most parts if you have fault in antitheft or bcm or vcm module it will nt see the module to retroeve if you are not using a dodge or equivalent scaner

lets try Manual Resetting it ,make sure we have 12 volts on battery and holding , check it ,if weak or low it will nit reset

Master reset Procedure

1- Disconnect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 30 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know & we go from there

Thank You

Chad Farhat

ASE Certified Technician

Ask Your Own Dodge Question
Customer reply replied 11 months ago
Im not sure about the ligth? I will try the reset. it is possible that the scanner damaged something?
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

What kind of scanner is ,give model and name and i can tell you if it capable ?

you will see either a key symbol or lock symbol , probably yellow in color on dash for security but if every thing was fine before battery died , i suspect the anti theft

but we need to test it

do reset and we go from there ,if you have test light be nice to check all fuses ,

Ask Your Own Dodge Question
Customer reply replied 11 months ago
I did the reset, just waiting for the 30 min to pass. The battery did not die, I just charged up because some forums said it could be a low batt but it measure about 12.6. I still overnight charge it to get that option out of the way. No anti theft light was on.
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

ok lets hope for the best, ***** ***** we go further ,

-------------------------------------------------------------------------
If you do not mind me asking ,are you looking at fixing this yourself or looking to know the most possible cause of this issue and taking it to repair shop for the work ?

Do you have any prior experience in electrical troubleshooting and testing with a test light for power & ground ?

Do you have a test light & or power probe for testing ?

Do you have a test light so we can check for spark ?

Do you have fuel pressure tester to check for fuel ?

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

The key on the battery , leave voltmeter on and have one person at switch and at the time it is in start position ,do you still see 12.6 or it is dropping below 10.7 ?

Ask Your Own Dodge Question
Customer reply replied 11 months ago
The engine dont turn at all. The scanner is a veepeak OBDCheck VP30. Im trying to fix it my self. Some experience. Electronic tech but not in auto. Have test light and voltmeter
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

click on link and tell me if you can view starting system wiring circuit for your vehicle

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

locate this box under hood

pull cover & tell me what you see , fuses only or fuse and relays ,this looks like TIPM MODULE ,Basically starter relay is built in it

i can not tell with out a vin but i believe so

Ask Your Own Dodge Question
Customer reply replied 11 months ago
Fuses and relays. What should I be looking for?
Customer reply replied 11 months ago
Im waiting for the 30 min to reconnect the batt
Customer reply replied 11 months ago
about 7 more min
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

I see starter relay ,run /crank relay is there label back cover on fuse box ?

let do reset first

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

no problem you good i m here :)

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

but it looks to me based on diagram , they are 2 internal , but i see 2 external ,

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

snap a picture & uploaded to me here ,u can do that

look for paper clip you can send attachment ,pictures but no video

Ask Your Own Dodge Question
Customer reply replied 11 months ago
Connected the battery and nothing
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

in that box in pic u sent there is 2 square relays , swap them

Ask Your Own Dodge Question
Customer reply replied 11 months ago
what next?
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

The TIPM cover is easily removed for service access and has a convenient fuse layout label affixed to the inside surface of the cover to ensure proper component identification.

you need to look and tell me if that label is there ,it should be ,look for starter and run crank relay

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

the picture u send i can not make it out on that label

Ask Your Own Dodge Question
Customer reply replied 11 months ago
got it
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

ok i think i see K3

look for k3 relay ,the 2nd small gray relay from the 3 small relays in a row is out starter relay ,swap it

Ask Your Own Dodge Question
Customer reply replied 11 months ago
starter sol rly and run start rly. k3, k4
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

K1 K2 K3 & K4 are all starter related ?

Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

if all these relays checks out , then you need to replace TIPM

now we have Chrysler specific scanner to confirm this and obdII reader want do it

but tipm is common but can not confirm it for you

Ask Your Own Dodge Question
Customer reply replied 11 months ago
run/accy rly, run rly, starter sol rly, run/start rly, pcm rly, ebl rly. k1,2,3,4,5,6
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

ok ,so all these are good is what u saying ,sorry explain more last reply

Ask Your Own Dodge Question
Customer reply replied 11 months ago
solved the problem. It was the anti-theft key felled off. Call the dealer and I didnt know about this. For future reference.
Customer reply replied 11 months ago
Now I have the abs and trac control light on together. What this might be?
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago
But that means the anti theft light was flashing or On, no worries as long u got it running that is what matters Glad u got itThat mean fault in abs system ,abs wheel sensors , abs pump etc ,
Drive it few miles turn switch off back on and see if it will reset , if it stays on scan it and retrieve fault codes from abs module .
Do not have to be dealer scanner , a lot shop have capable scaner that can read that and will get fault number and based that number we can pull up a pin point trouble shoot tree and follow to be accurate .
If you get faults you can post them back here for me and I can look them up .
Ask Your Own Dodge Question
Dodge Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 11 months ago

You are very welcome :)

Please Read Below How to Get Back in touch with Me

Please Take a Second and Click the Stars at the Top of Your Screen To Rate Me , So I May Receive my Credit , A 5 Stars Rating is Much Appreciatted

Follow Up Questions are Included in The Price of Your Question ,So Feel Free To Ask Me.

Please Keep in Mind that when you Rate Me , it Does Not End our Conversation.

You Can Always Come Back to this Conversation and Ask Me any Follow up Question you May have on this Issue

(You can Copy this Link Page & Paste it in your Browser when Ready and it will Open up our Conversation Again)

or there should be a Tab on your Screen to Add me As Your Favorite Expert

I'm Online Daily from 7 Am Till Late Eastern Time Zone

Thank You
Chad Farhat
ASE Certified Technician

Ask Your Own Dodge Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Dodge
Satisfied Customers: 5,786
5,786 Satisfied Customers
Experience: Owner at Carolina Auto Service &Sales , 20 years Experience in Foreign & Domestic vehicles

Chad Farhat is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

7,095 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,073 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,363 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,593 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
Wont start cant remove key fob. No don't know how. 2011
wont start cant remove key fob JA: Have you checked the fob's battery? Customer: no don't know how JA: What is the model/year of your Dodge? Customer: 2011 grand caravan mainstreet JA: Are you fixing … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
2011 Dodge Grand Caravan R/T. 106Kmiles. Intermittent Cruise
2011 Dodge Grand Caravan R/T. 106Kmiles. Intermittent Cruise Control. No DTCs. Just started acting up (not powering ON) in last few days. Seems to be heat-related. For example: worked fine this mornin… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I own a 2010 Dodge Grand Caravan w/ 112,000 miles. I have it
Good morning. I own a 2010 Dodge Grand Caravan w/ 112,000 miles. I have it serviced every 3000 miles like clockwork. My question is this, there are 3 lights that have appeared on the dashboard, and wh… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2008 Dodge grand caravan. stalls when you shift out of park,
2008 Dodge grand caravan. stalls when you shift out of park, neutral or reverse into drive. Intermitten. Also, Gear shift will lock up when lights on dash come on for Skid Control and ABS BAS. Also In… read more
Chad Farhat
Chad Farhat
ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Associate Degree
5,786 satisfied customers
Cruise control turns on but doesn't engage, Don't see the
2010 dodge grand caravan. Cruise light turns on on the dash … read more
gomi_otaku
gomi_otaku
Auto Technician (dealership)
Vocational, Technical or Trade Scho
2,229 satisfied customers
I have a 2000 Dodge Grand Caravan and when I turn the key on
I have a 2000 Dodge Grand Caravan and when I turn the key on the instrument cluster powers on but tach doesn't sense rpm's, and odometer doesn't work and then completely powers down in 5-6 seconds … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,880 satisfied customers
My Grand Caravan is showing a battery light and traction
Hi Pearl. My Grand Caravan is showing a battery light and traction control light. Alternator, starter, and battery check out fine. Any thoughts? … read more
Chad Farhat
Chad Farhat
ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Associate Degree
5,786 satisfied customers
I have a 2011 dodge grand caravan crew flex fuel. We have
I have a 2011 dodge grand caravan crew flex fuel. We have 109,000 miles. We have had issues with the TIPM causing fuel pump relay to be bad so they overlay ed the fuel pump. 9 months later (now) every… read more
Chad
Chad
Lead Auto Tech/Shop foreman
Associate Degree
858 satisfied customers
Dodge Grand Caravan: I purchased my 2005 Grand Caravan in Sept,
I purchased my 2005 Grand Caravan in Sept, 2004, almost 10yrs ago. Last week my ABS light AND traction light came on. I could not erase the traction light with the switch on the steering column and th… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
airbag indicator lite..cruise control and horn stopped working
Airbag indicator lite came on at the same time the cruise control and horn stopped working… read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
2003 dodge grand caravan: ABS, and trac..defroster..ac
today i started my 2003 dodge grand caravan and the brake warning light, ABS, and trac off were all iluminated. Also no power door locks and the indicator lights for fan,defroster,ac do not light up w… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2005 dodge grand caravan: abs light..traction control..the brakes
I have a 2005 dodge grand caravan and I have a problem that my abs light is on & the traction control stays off but the brakes are working… read more
Ron Z.
Ron Z.
Vocational, Technical or Trade Scho
2 satisfied customers
2005 Dodge Grand Caravan: brake light..ABS light..the dash lights
We have a 2005 Dodge Grand Caravan. As I was driving a couple weeks ago, the stereo speakers stopped working, a little while later the brake light and the ABS light both came on, the dash lights also … read more
jeepmopar76
jeepmopar76
Master tech
Vocational, Technical or Trade Sc
4 satisfied customers
2005 grand caravan sxt: reads..car idled rough..trac..fault codes
2005 grand caravan sxt ABS light stays on and traction control light reads "off" This happened one day as I started the vehicle and while still in park it felt as though the car idled rough then the t… read more
Dodge expert
Dodge expert
ASE MASTER TECH, REPAIR FACILITY OWNER
High School or GED
3,636 satisfied customers
2002 Dodge Grand Caravan: sensor problem..scanner data..abs light
2002 Dodge Grand Caravan had code 12 & 13 for right front wheel sensor, I replace sensor & ABS module, fix wheel sensor problem, scanner data reading OK, but now ABS light on dash keep flashing, no co… read more
moparfl
moparfl
ASE Certified Technician
Vocational, Technical or Trade Scho
3,292 satisfied customers
2002 Dodge Grand Caravan: I changes the brakes..abs light
I changes the brakes on a 2002 Dodge Grand Caravan, now the abs light is on, how can I put it out?… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
1999 Dodge Grand caravan: ignition switch..wont start..gear shift
Hello, I have a 1999 Dodge Grand Caravan 3.3 engine and I have replaced the starter and ignition switch and it still won't start. I noticed that the gear shift indicator will not change if I pull the … read more
josh
josh
Vocational, Technical or Trade Scho
84 satisfied customers
2000 Dodge Grand Caravan: drivers side..located on the steering wheel
I have a 2000 Dodge Grand Caravan and the horn, drivers side airbag and cruise control stopped working(all located on the steering wheel.) Where do I start looking?… read more
Chrysler man
Chrysler man
Mastertech
Vocational, Technical or Trade Scho
2,650 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x