Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 30+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.
Does this happen every time? Can you make a video demonstrating this and post it to YouTube so I can review it and give you my thoughts?
Keep me posted...
The website many times automatically requests a phone call when neither the customer or expert requests it or requires it. Most of the time, for car questions, communicating via this site is best..
Are you able to make a video of this happening? I've never heard of this and I would like to verify for myself that in fact this is happening. Once I can review your video, I can contact Star Center with this for some answers. Odometer miles being correct is VERY IMPORTANT and rolling back of mileage is illegal so I'm sure the manufacturer would want to get to the bottom of this concern if it can be verified....
You stated: "it shows about the right mileage but when you stop and turn off the key and then back on about 80% or better of the miles disappear both trip and permanent, that's the new miles that disappear"
So in other words, the actual miles shown on the odometer has really not advanced since you have purchased the vehicle?