Dodge Repair Questions? Ask a Mechanic for Answers ASAP
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Can I get your VIN number?
Thanks for the VIN!!
There is a software update for your sliding doors that will need to be performed, we(Dealership) charge 1 hour to update modules which is around 100.00...
When you press the liftgate button and it opens, when it reaches the top does it jump and then come back down? If you open it manually will it stay up? I have found if the strut if bad it will cause the door to shut when it reaches the top..
If it jumps I would replace the strut and see if it resolves your issues...
Sorry for the delay.. THe part numbers are here Left 68089035AD and right 68089035AD
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Yes both sides are the same part number and you can reply to be as many times as needed..
And when the liftgate jumps at the top the liftgate module interprets this as someone trying to close the liftgate and it shuts it.. Remove you liftgate props and see if they are easy to push in, the are most likely bad and new ones will be real stiff and keep the liftgate held open to prevent this...