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I am having problems with my key fob not locking/unlocking…

I am having problems...

I am having problems with my key fob not locking/unlocking doors. the lock/unlock switch doesn't work either. The only door that both locks or unlocks with the fob or the button on the door is the driver side front door. The driver side doors (both) and the front passenger side door will unlock but not lock with the fob. The passenger side rear door doesn't work at all.

Mechanic's Assistant: Have you checked the fob's battery?

Yes i have and i tried my other fob as well. no luck

Mechanic's Assistant: What is the model/year of your Dodge?

Plus the unlock button on the driver side door doesn't work 2013 dodge ram 1500 4X4

Mechanic's Assistant: Are you fixing your Ram 1500 yourself? What have you tried so far?

I have not tried to do anything yet. have just looked for possible answers online.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That should do it.

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Answered in 7 minutes by:
8/18/2017
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Dodge
Satisfied Customers: 4,793
Experience: Owner at Carolina Auto Service &Sales , 20 years Experience in Foreign & Domestic vehicles
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Customer reply replied 6 months ago
thank you

do the locks work with out using the key fob if use the lock/ unlock inside ,same results

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

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Customer reply replied 6 months ago
if i use the lock/unlock button on the driver or passenger door, both front doors and the rear driver side door will unlock. the rear passenger door will not unlock.the only door that locks with that button is the driver side front door.

The issue are the lock actuator common failure ,since bot fob have same effect and inside same thing ,take the door panel apart most likely they need replacing

now in some case the door lock module is the issue but rare ,usually actuator fails

has anybody been in it ,prior to this ,any window regulator replaced at one point

Lets do below procedure , scanner is needed to confirm ,but we can try resenting it ,if it made work then we now no actuator issue ,if not then it will be ,but testing is needed in this in case

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Chad Farhat
ASE Certified Technician

Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Dodge
Satisfied Customers: 4,793
Experience: Owner at Carolina Auto Service &Sales , 20 years Experience in Foreign & Domestic vehicles
Verified
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Chad Farhat
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Dodge
Satisfied Customers: 4,793
4,793 Satisfied Customers
Experience: Owner at Carolina Auto Service &Sales , 20 years Experience in Foreign & Domestic vehicles

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