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I'm having a cluster problem I have all lights and bells…

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Hey I'm having a cluster...
Hey I'm having a cluster problem I have all lights and bells working but no gauges. I checked the voltage from the fuse box one side is reading 25v but the other is reading 5v. This all happened after I installed an air conditioner compressor
Submitted: 1 year ago.Category: Dodge
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Answered in 38 minutes by:
8/3/2017
Dodge Mechanic: tims auto repair, mechanic replied 1 year ago
tims auto repair
Category: Dodge
Satisfied Customers: 16,247
Experience: owned repair shop for 25yrs
Verified

Hi, My name is ***** ***** for the delay.
I will do my best to assist you.

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Dodge Mechanic: tims auto repair, mechanic replied 1 year ago

first, lets try something simple,,

Remove both battery cables from the battery, turn on the ignition, touch and hold both the - and the + cables together for 5 seconds, turn off the ignition, then re-install them back to the battery

let me know if this fixed the problem

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Customer reply replied 1 year ago
I tried it and had no luck
Dodge Mechanic: tims auto repair, mechanic replied 1 year ago

please stand by..someone will be right with you

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Dodge Mechanic: Gary, ASE Certified Technician replied 1 year ago
Gary
Gary, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1,984
Experience: Senior Technician
Verified

Hello Chris,

Sounds like the alternator is being commanded on too hard.

Did you touch the alternator wiring while doing the compressor?

Did you have the battery disconnected while doing this job?

Gary

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Customer reply replied 1 year ago
I did have the battery disconnected while doing it. But the alternator wire does travel right by the compressor. What can I do to fix this issue
Dodge Mechanic: Gary, ASE Certified Technician replied 1 year ago

Ok, does the alternator wiring look damaged or disconnected in any way?

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Customer reply replied 1 year ago
The wire to the alternator looks good. I changed out the ignition switch today and now when I turn the key off my gauges move for a split second but still no working gauges
Dodge Mechanic: Gary, ASE Certified Technician replied 1 year ago

Hi Chris,

I would say the cluster has shut down from over voltage.

You need to get the vehicle to an auto electrician.

With 25v on the positive rail, you will damage other parts.

Gary

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Dodge Mechanic: Gary, ASE Certified Technician replied 1 year ago

Hello again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

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