Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello and welcome!My name isCustomerand I can assist you with your question.
I am very sorry your having this issue with your vehicle.
I will try my best to answer all of your questions.
However, before we get started, please let me mention a few things.
1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.
2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.
3. Please understand that I am here to help you any way I can.
I can provide you with some possible causes or walk you through this diagnoses.
If I walk you through this diagnoses, you will likely have better results, however, this will require you or someone to do some testing on the vehicle.
If you would like, we can speak over the phone right now.
If the engine is not cranking over at all and the starter is not activating, you need to check power down at the starter, check to ensure that the engine is not locked and check for a good engine/starter ground.
Thats why it would be best to speak over the phone.
The starter grounds through the engine block.
Because it is bolted to the engine block, it uses the engine block as a ground.
So the engine ground must be checked.
You could follow the ground cable from the negative battery cable to the engine block and check the connection there.
Sometimes the power distribution center or what ever supplies the starter with power could be faulty.
If you post your VIN or engine size, I can look this up for you and provide you with more detail.
Thank you for the engine size.
YES, check all fuses and the starter relay located under the hood in the PDC center.
If they all check out good, then the starting circuit will need to be checked using a voltmeter
YES< it could be wiring if the fuses and starter relay are good.
It is also possible that there is an issue with the PCM. The PCM is the main engine computer and it controls the starter relay.
However, dont jump to conclusions and assume the PCM is faulty. The starting circuit needs to be checked.
YES, there is.
Where we go next depends on the results of the starting circuit test.
Does that make sense?
For any automotive electrical motor to work, it needs power and ground. This completes the circuit. So if the starter has power, it will also need a ground to work. In this case, it is the case of the starter motor that gets grounded when it gets bolted into place.
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