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Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Died while driving gauges went from normal to zero each time

Customer Question

Died while driving gauges went from normal to zero each time the engine quit running electrical connection some where
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: 120000, auto, 2003
JA: What is the model of your '03 Dodge?
Customer: Caravan
JA: Are you fixing your Caravan yourself? What have you tried so far?
Customer: On side of the road so far fuses, relays
JA: Anything else you want the mechanic to know before I connect you?
Customer: It was cutting in and out while driving
Submitted: 2 months ago.
Category: Dodge
Expert:  Amedee replied 2 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 2 months ago.

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you any way I can.

Expert:  Amedee replied 2 months ago.

May I start by getting your VIN and any stored codes in the computer?

Thank you!