How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris Your Own Question
Chris
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 13565
Experience:  Dodge/Cummins and Chrysler Certified Master Tech
12365498
Type Your Dodge Question Here...
Chris is online now
A new question is answered every 9 seconds

I can't get the tailgate off my 2016 Ram 3500. The right

Customer Question

I can't get the tailgate off my 2016 Ram 3500. The right side is off but the left will not budge.
JA: Are you fixing your Ram yourself? What have you tried so far?
Customer: I am fixing it myself. I have tried pulling on very hard.
JA: Anything else you want the mechanic to know before I connect you?
Customer: The current tailgate was damaged when I bumped the inside of of it while disconnecting my 5th wheel.
JA: Besides this, what condition is the car in?
Customer: excellent
Submitted: 1 month ago.
Category: Dodge
Expert:  Chris replied 1 month ago.
Hello, my name is ***** ***** I will be assisting you today.
Expert:  Chris replied 1 month ago.
You must have bent the tailgate a little when you bumped it with the 5th wheel hitch. At this point, you will need to get a pry bar and some rags so you don't damage the paint, and use the prybar as a lever to pry off the left side while a helper holds the tailgate. Try this and get back to me.Chris