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Replaced alternator turns over good but will not start asd

Customer Question
replaced alternator turns...
replaced alternator turns over good but will not start asd is the code
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: no all good
JA: What is the model/year of your Dodge?
Customer: 2011 Durango 3.6
JA: Are you fixing your Durango yourself? What have you tried so far?
Customer: battery light came on and it went dead took alternator off and replaced it that's it so far
JA: Anything else you want the mechanic to know before I connect you?
Customer: thats it
Submitted: 5 months ago.Category: Dodge
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Answered in 40 minutes by:
6/15/2017
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Chris
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 13,974
Experience: Dodge/Cummins and Chrysler Certified Master Tech
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Hello, my name is ***** ***** I will be assisting you today.
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Customer reply replied 5 months ago
THANKS
Customer reply replied 5 months ago
ANY IDEA WHY IT WONT CRANK
?
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago

Tell me, is the code a p0688?

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Dodge Mechanic: Chris, Shop Foreman replied 5 months ago

Is the ASD code a P0688 or another code?

Chris

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Customer reply replied 5 months ago
I CANT REMEMBER THE CODE IT SAID AUTO SHUTDOWN
Customer reply replied 5 months ago
I swapped fuses but still nothing
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago

Ok, stand by. I want to check a few things. I will get back to you asap.

Chris

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Customer reply replied 5 months ago
thanks
Customer reply replied 5 months ago
po688 is the code
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago

Ok, that is what I thought. Try swapping the ASD relay with another relay, or get a new one. Look on the inside of the fuse/relay box lid to see where the ASD is located. I also have found the diagnostic procedure for that code. I have placed it in a PDF file in the link below. Click on it to open it up. Hopefully this will help, and let me know how it goes.

Chris

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Customer reply replied 5 months ago
we tried replacing relay already
Customer reply replied 5 months ago
any
other ideas
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Try this : remove the relay and locate terminals #30 and #87 on the relay. Now get a test light and verify that there is power on cavity #30. If so, then use a small wire and jump cavity #30 to #87 see if it will start.Chris
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Customer reply replied 5 months ago
it will start but will not stay running
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
But if you install the relay it will not start at all?
Chris
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Customer reply replied 5 months ago
No sir. Will not start at all
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Ok, try this : clear that code, then disconnect the negative battery cable for 5 minutes and then reconnect it. See if that works.Chris
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Customer reply replied 5 months ago
ill do that right niow
Customer reply replied 5 months ago
nothing still turns but wont crank
Customer reply replied 5 months ago
something with that Auto Shutdown
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Ok, are you able to follow the diagnostic procedure that I sent you earlier today?
Chris
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Customer reply replied 5 months ago
no I'm not sure what else to try
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Tell me this: When you turn on the ignition switch, do you see the little red security light come on for about 3 seconds and then turn off?Chris
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Customer reply replied 5 months ago
no
Customer reply replied 5 months ago
guess ill tow it to dealer tomorrow
Dodge Mechanic: Chris, Shop Foreman replied 5 months ago
Ok, may be a problem with the SKIM Security system. The dealer will connect their WiTech scan tool to the vehicle and see what is going on. Let me know what they say.
Chris
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Chris
Chris
Chris, Shop Foreman
Category: Dodge
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Experience: Dodge/Cummins and Chrysler Certified Master Tech

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