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Ask -Brad- Your Own Question
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 8064
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
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Sirius radio updated their system ,and when I turned on my

Customer Question

hello
JA: Hi. How can we help?
Customer: Sirius radio updated their system ,and when I turned on my radio, the day after the update, I lost my 'pre-set view'. Instead of displaying 4 pages of 4 pre-set channels... I now have 39 pages that includes ALL channels
JA: Is this an aftermarket stereo, or did it come with the car?
Customer: I know I need to soft reset the radio, but do not know hyow it came with the van
JA: What is the model/year of your Dodge?
Customer: 2008 grand caravan
JA: Are you fixing your Grand Caravan yourself? What have you tried so far?
Customer: well, the van itself needs no repairs... I called sirius and they told me it needs to be 'soft-reset'
JA: Anything else you want the mechanic to know before I connect you?
Customer: I've had sirius send a pulse
Submitted: 5 months ago.
Category: Dodge
Expert:  -Brad- replied 5 months ago.

Good afternoon and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

Have you tried disconnecting the battery for 10 min to see if a hard reset will help?

Expert:  -Brad- replied 5 months ago.

Your duplicate question is closed.. Can you reply here?

Customer: replied 5 months ago.
hello
Customer: replied 5 months ago.
I asked Sirius 3 times if all I needed to do was disconnect the battery for a certain time and they had no idea
Customer: replied 5 months ago.
no, I have not tried that yet...
Customer: replied 5 months ago.
are you there Brad?
Expert:  -Brad- replied 5 months ago.
Let me know what happens when you disconnect the battery for 10 min.