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Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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My 2011 dodge avenger, when i turn the knob to turn on the

Customer Question

my 2011 dodge avenger, when i turn the knob to turn on the heat my heat doesnt come on
JA: Have you checked the coolant level? Has there been any leaking from the hoses?
Customer: i checked my coolant and it was very low but i filled it up. there is minor leakage
JA: Are you fixing your Avenger yourself? What have you tried so far?
Customer: yes i tried taking the face off and taking the knob area out because i thought it was the copper thing behind the chip board
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Dodge
Expert:  Pete replied 7 months ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Do you have any air flow at all on heat?Is it blowing cold or no air output at all?

Let me know so we can continue,thanks Pete.

Customer: replied 7 months ago.
there is no airflow what so ever
Expert:  Pete replied 7 months ago.

O.k.,just to be sure here do you get any air flow on any cold setting or when adjusting the air flow/modes at all?