How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask -Brad- Your Own Question
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7940
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
Type Your Dodge Question Here...
-Brad- is online now
A new question is answered every 9 seconds

It wont start and the battery and starter are fine. Just had

Customer Question

it wont start and the battery and starter are fine. Just had starter checked.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: Those are fine, not corroded.
JA: What is the model/year of your Dodge?
Customer: 2003 Dakota v6 manual trans, 3.9l
JA: Are you fixing your Dakota yourself? What have you tried so far?
Customer: just checked starter @ autozone, battery check, and yes, fixing myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Dodge
Expert:  -Brad- replied 9 months ago.

Good morning and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

So your saying the starter will not engage or is the starter working fine but the engine won't start? Can I get your VIN number?

Talk soon,


Customer: replied 9 months ago.
Starter tested good at AutoZone but it won't turn over. Getting Vin now. Have lights, radio etc... battery ok
Customer: replied 9 months ago.
vin 1d7fl16x43s308279
Expert:  -Brad- replied 9 months ago.

Thanks for the VIN!!

Ok if the starter will not engage then we need to start at the starter relay.. I need for you to remove it and tell me if pins 30 and 86 have 12v and then when the key is in the start position see if pin 85 has a ground signal..

Keep me posted,


Customer: replied 9 months ago.
there is a ground signal to the 85 pin.
Expert:  -Brad- replied 9 months ago.

Ok great... How about pins 86 and 30? If its in park jump 30 to 87 and see if the starter will engage..

Customer: replied 9 months ago.
This has a manual trans. Will neutral work?
Expert:  -Brad- replied 9 months ago.

Yes also set the emergency brake for safety reasons...

Customer: replied 9 months ago.
Please call. (###) ###-####
Expert:  -Brad- replied 9 months ago.

It shows payment failure.. You may need to contact JustAnswer. As soon as this issue is cleared up I would be glad to give you a call..

Customer: replied 9 months ago.
should be all set w/payment now
Expert:  -Brad- replied 9 months ago.

Good morning...

I still haven't received anything on the phone call, if you wish for me to give you a call you will need to accept the phone call offer and if not then let me know what you find when you test the starter relay..

Talk soon,


Expert:  -Brad- replied 9 months ago.

If you need anymore assistance feel free to shoot me a reply and don't forget to RATE before leaving the site so I get credit for helping you today..

Have a great day,


Related Dodge Questions