How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
2947720
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

2011 dodge Durango-----keyless starter...cranks but does not

Customer Question

2011 dodge Durango-----keyless starter...cranks but does not start.. Continues cranking until you press the start button again. what is causing this
JA: Have you checked the fob's battery?
Customer: I do not use the fob....I press start manually on dash..
JA: What is the model of your '11 Dodge?
Customer: Durango crew
JA: Are you fixing your Durango yourself? What have you tried so far?
Customer: trying to figure it out myself.. It will need to be towed if I cannot...This issue started slowly. over 3-4 months..It would crank, start, but continue cranking. I would press the start button again and it would stop. I would press start again, it would crank and start with any issue.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no every thing else works great.We love it
Submitted: 9 months ago.
Category: Dodge
Expert:  Amedee replied 9 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  Amedee replied 9 months ago.

What size engine do you have?

Can I start by getting your VIN?

Thank you!