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Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Have a 2008 sprinter 2500 key wont turn, battery was dead

Customer Question

have a 2008 sprinter 2500 key wont turn, battery was dead and i installed a new battery
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: yes it had 8v and yes i have
JA: Are you fixing your Sprinter 2500 yourself? What have you tried so far?
Customer: pretty much everything turning steering wheel, moving shifter, tilt
JA: Anything else you want the mechanic to know before I connect you?
Customer: its a key fob and wont turn
Submitted: 1 year ago.
Category: Dodge
Customer: replied 1 year ago.
Its been longer than 10 min
Expert:  Robert R replied 1 year ago.

Hello, welcome and thanks for asking your question. My name is*****'m a Certified Auto Technician with 29+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.

If you still need help with this concern, please post a reply and I'll be happy to help..

First question I have for you is which battery was replaced? The battery under the hood or the battery under the driver floor panel??

Keep me posted...

Thank you,