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Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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Security system will not shut off how do I disable it and

Customer Question

Security system will not shut off how do I disable it and reset it
JA: What is the model/year of your Dodge?
Customer: 1998 Dodge Directo SLT
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes trying to fix it myself I have disconnected the battery I have touched the positive and negative terminal together I have locked and locked every door Kim times nothing works
JA: How many miles are on the car? Has this ever happened before?
Customer: 223,000 miles on the car no it has never happened before but the car sat for about a year I wife passed away I didn't drive it to put in a new battery Grover it for about 75 miles everything seem to work good so I went in the town stop at the Home Depot locked the doors came back put the key in the door alarm went off
JA: Anything else you think the mechanic should know?
Customer: I've said everything that has happened
Submitted: 1 year ago.
Category: Dodge
Expert:  Amedee replied 1 year ago.

Hello and welcome! My name isCustomerand I can assist you with your question.

I have been in the auto repair business for many years and specialize in diagnosing vehicles with problems like this one you are describing. I am confident we can resolve your problem together provided you stick with me and run the necessary tests. Please understand that I don't know your skill level and that I can't see, smell, hear, or touch the vehicle either, so it may take a few replies to get to satisfactory results. I am also going to do my best to direct you with the fastest, easiest and most common things to check first to make this as simple as possibly for both of us. I just ask that you provide me with the all of the correct information up front and with the most accurate tests results as we move on so that I can point you in the right direction. I would also appreciate a positive rating from you in return for sharing my time and knowledge and expeirence with you in a timely mannner. Even if you rate my answer after the first few replies, we can still continue our conversation at no further cost to you. With that being said, lets get started.

Can I start by getting your VIN? Thank you!