Dodge Repair Questions? Ask a Mechanic for Answers ASAP
what can we do to assist you?
and another shop has determined a high probability of bottom end failure correct?
if so how can I assist?
I or any expert would actually need to hear the noise, and depending on which of the 3 available engines you have lower end failure IS NOT common on a properly maintained engine (oil changed every 4 to 5 k and checked regularly between oil changes), the FIRST step here is remove the serpentine belt (accessory drive belt) and see if the noise is still there IF it IS then the engine must come apart to determine the damage and root cause, IF NOT then one of the accessories (a/c compressor, idler pulley, alternator, water pump on the HEMI ONLY, the other V6 engines have a internal timing belt or timing chain driven water pump) is causing the noise.
you did say you have an extended warranty you're going to have to have the car diagnosed to see if the warranty covers the failure, you WILL need any and all receipts for maintenance as well
the shop you enlisted should have AT THE LEAST checked the oil level, and removed the belt before condemning the engine, the problem here may be the shop you said meinike, in all my decades in the auto business I have NEVER had a good experience with any chain shop, they tend to hire lower skilled techs and pay them in a very aggressive way, which DOES NOT bode well for any unknowing customer, I usually recommend a branded dealer OR BUSY independent repair shop they have the better techs and keep them trained well