How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
Type Your Dodge Question Here...
Jerry is online now
A new question is answered every 9 seconds

I drive a 98 Avenger and in an attempt to replace the

Customer Question

I drive a 98 Avenger and in an attempt to replace the cylinders I have both damaged the handle itself to the point where I can no longer put a lock in there and also have activated the anti-theft system and my car will no longer allow me to turn my key. Is there anything I can do to be able to start my car again?
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: The car is in park and the wheel is not locked
JA: What year is your Avenger?
Customer: 1998
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I have tried disconnecting the battery, locking and unlocking the car while I am inside, unplugging and plugging in both the ignition and the anti-theft fuses. Nothing worked
JA: Anything else you think the mechanic should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Dodge Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Dodge
Expert:  Tim Mohr replied 1 year ago.

Hi, my name is ***** ***** you replaced the key lock cylinder and keys?

Customer: replied 1 year ago.
I attempted to but was unsuccessful because I found that the actual door handle was broken and I am now unable to clip in the new cylinder
Expert:  Tim Mohr replied 1 year ago.

ok, so this is the door lock cylinder, not the igniton lock cylinder,correct?

Customer: replied 1 year ago.
it was the door cylinder that I was unable to replace but now I cannot turn my key in the ignition cylinder due to the security system being activated. I know that it is normally deactivated by locking and unlocking the car with my keys or a fob but since I do not have lock cylinders on my car I wondered if there was another way to bypass the security system.
Expert:  Tim Mohr replied 1 year ago.

do you have the key fob?

Customer: replied 1 year ago.
No. I just recently bought the car and there was no fob.
Expert:  Tim Mohr replied 1 year ago.

and both the drivers and the passenger side locks are out?

Customer: replied 1 year ago.
Both sides have bro***** *****dles on them.
Expert:  Tim Mohr replied 1 year ago.

then you cannot over ride the system, the only 2 ways to do this is with the fob, or by locking and unlocking the drivers or passenger side with the out side key cylinders, can yo get new handles and replace the lock cylinders?

Related Dodge Questions