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Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 13576
Experience:  Dodge/Cummins and Chrysler Certified Master Tech
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Need to replace retainer on rod on door handle can't get

Customer Question

Need to replace retainer on rod on door handle can't get behind glass
JA: Sometimes things that you think will be really complicated end up being easy to fix with Dodge. The Dodge Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Or is it better to remove glass if so how do remove glass
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Its a crank up window tried loosening regulator and track to get it to drop down farther
JA: Is there anything else the Dodge Mechanic should be aware of about your Dodge?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Dodge Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Dodge
Expert:  Chris replied 1 year ago.

Hello, my name is ***** ***** I will be assisting you today. You may need to remove the glass, or remove the door handle and pull it away from the door. What is the year and model of your Dodge?


Customer: replied 1 year ago.
95 dakota
Customer: replied 1 year ago.
Club cab
Expert:  Chris replied 1 year ago.

Ok, let me look up some information. I will be back in a bit.


Customer: replied 1 year ago.
Does the black plastic nut on metal keeper rod hold on door handle
Expert:  Chris replied 1 year ago.

Ok, I think it will be easier to remove the outside door handle and then you can replace the retainer. Disconnect the rod from the latch and then remove the handle.




  1. Remove the door trim panel, the waterdam and the noise insulator from the door inner panel. If necessary, refer to the removal procedure.
  2. Remove the door handle attaching bracket nuts.
  3. Disconnect the handle-to-latch rod from the latch.
  4. Disconnect the lock cylinder-to-latch rod from the latch.
  5. Remove the handle and gasket from the door outer panel.


  1. Apply silicone spray lubricant to the handle's internal moving parts.
  2. Position the gasket and handle on the door outer panel.
  3. Position the handle attaching bracket at the inside of the handle.
  4. Install and tighten the handle attaching bracket nuts securely.
  5. Connect the handle-to-latch rod to the latch.
  6. Connect the lock cylinder-to-latch rod to the latch.
  7. Test and ensure that the handle operates correctly.
  8. Install the door-noise insulator, waterdam, trim panel, and access panel. If necessary, refer to the installation procedure.
Expert:  Chris replied 1 year ago.

Let me know if that works


Customer: replied 1 year ago.
What's it take to get plastic ring or nut off that holds on handles
Expert:  Chris replied 1 year ago.

You can use a 1/4 inch ratchet with the correct size socket (10 mm) I think, or a box end wrench will work, but may take longer.


Expert:  Chris replied 1 year ago.

How's it going with the truck?


Customer: replied 1 year ago.
It helped but rod got bent have to get new one thanks
Expert:  Chris replied 1 year ago.

Ok, well let me know if you get the job finished, and if you get a moment, would you kindly rate my service? I get no credit for helping you unless you rate me. I will still be able to help you out even after you rate me.

Thank you!


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