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sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 23100
Experience:  ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist
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I have a 2015 ram 3500 and I added the rear backup camera

Customer Question

I have a 2015 ram 3500 and I added the rear backup camera and jump harness. I then had the radio programed at dealer but all I gat is the blue screen saying n/a. What do l need to do next ?
Submitted: 1 year ago.
Category: Dodge
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

You may have a camera or radio issue but I would first suspect the camera was wired incorrectly. You may have accidentally connected the reverse lamp feed to the incorrect circuit and the camera isn't being powered, or the wires may not have gotten into the correct spot in the radio connector.

Do you have a test light?