How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask bill Your Own Question
bill, dodge master tech
Category: Dodge
Satisfied Customers: 1628
Experience:  25 years with dodge drivability and electrical expert
Type Your Dodge Question Here...
bill is online now
A new question is answered every 9 seconds

My touch screen on a 2014 dodge ram went blank........the

Customer Question

My touch screen on a 2014 dodge ram went blank........the back up camera works still.....
Submitted: 1 year ago.
Category: Dodge
Expert:  bill replied 1 year ago.

when the screen goes blank that's a problem with the radio, you can try a battery disconnect to see if the radio comes back and starts sending commands to the display again BUT it likely will not, your truck is only 2 years old have you tried asking for assistance from dodge yet?

calling the dealer (if your on good terms with them) or the 800 number in the owners manual may get you assistance in a replacement radio

Expert:  bill replied 1 year ago.

I see you have not responded yet do you still need assistance?