Dodge Repair Questions? Ask a Mechanic for Answers ASAP
when the screen goes blank that's a problem with the radio, you can try a battery disconnect to see if the radio comes back and starts sending commands to the display again BUT it likely will not, your truck is only 2 years old have you tried asking for assistance from dodge yet?
calling the dealer (if your on good terms with them) or the 800 number in the owners manual may get you assistance in a replacement radio
I see you have not responded yet do you still need assistance?