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Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 26462
Experience:  ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
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I have a 2013 Ram 1500. The radio is frozen on one station.

Customer Question

I have a 2013 Ram 1500. The radio is frozen on one station. only volume works. no other application will work. How to reset?
Submitted: 1 year ago.
Category: Dodge
Expert:  Amedee replied 1 year ago.

Hello and welcome! My name is ***** ***** I will try and assist you with your question. Try disconnecting the battery cables from the battery and hold them together for a few minutes and then reconnect the battery cables back up to the battery and see if that does the trick. Let me know!

Customer: replied 1 year ago.
the suggestion did not work. tried several times.
Expert:  Amedee replied 1 year ago.

Ok, then it is likley that the radio needs to be either replaced or flashed with the latest software update.

Expert:  Amedee replied 1 year ago.

Hello! It's Amedee from just answer.

I am just checking in to see if you need any further assistance?

Let me know!