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I have a 2013 Ram 1500. The radio is frozen on one station.

Customer Question
only volume works. no other...
I have a 2013 Ram 1500. The radio is frozen on one station. only volume works. no other application will work. How to reset?
Submitted: 2 years ago.Category: Dodge
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Answered in 6 minutes by:
3/4/2016
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 28,313
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome! My name is ***** ***** I will try and assist you with your question. Try disconnecting the battery cables from the battery and hold them together for a few minutes and then reconnect the battery cables back up to the battery and see if that does the trick. Let me know!

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Customer reply replied 2 years ago
the suggestion did not work. tried several times.
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

Ok, then it is likley that the radio needs to be either replaced or flashed with the latest software update.

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Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

Hello! It's Amedee from just answer.

I am just checking in to see if you need any further assistance?

Let me know!

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