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I talked to you a while back, but I'm having another…

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Brad, I talked to you...
Brad, I talked to you a while back, but I'm having another issue that I just can't resolve it seems. Tried to start my truck, nothing, just click, click. Changed both batteries after charging my old ones. With new batteries, the starter just spins, not turning over, whatsoever. So I replaced the starter, Identical make & model, same scenario. What am I missing, or where have I gone wrong?
Submitted: 2 years ago.Category: Dodge
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
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2/24/2016
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 28,315
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
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Hello and welcome! My name is ***** ***** I can assist you with your question. Would that be ok if I help you get to the bottom of this problem?

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Customer reply replied 2 years ago
please.
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

Ok, lets get started. So it clicks multiple times when trying to start it correct?

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Customer reply replied 2 years ago
No, I changed batteries out and the new starter just spins, it doesn't turn the engine over at all.
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

The crankshaft is not spinning at all when cranking correct?

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Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

If not, then chances are the flywheel is cracked or broken preventing the starter from engaging.

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Customer reply replied 2 years ago
No, starter just spins. I can hear the starter spinning. But it isn't engaging the fly wheel? I'm not sure what's going on.
Customer reply replied 2 years ago
It was fine, but the truck hasn't been started or ran in about 3 months.
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

Ok, then something mechanicaly has broke internally in the engine preventing it from turning over.

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Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

The crankshaft could be broke but the most common cause would be a bad/cracked flywheel

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Customer reply replied 2 years ago
How? And what could have broken, without it running?
Dodge Mechanic: Amedee, Dodge Technician replied 2 years ago

A flywheel can just crack. It could have happened when cranking the engine over trying to start it..

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