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I was driving and dropped something under my seat so I went

Customer Question
reach for it and my...
I was driving and dropped something under my seat so I went reach for it and my arm pressed the seat buttons and my seat started moving. Then when I went to move it back it just didn't move at all. My seat has been working completely fine
Submitted: 1 year ago.Category: Dodge
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Customer reply replied 1 year ago
now my seat is sitting super low and it's uncomfortable
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 8 minutes by:
2/11/2016
Dodge Mechanic: Edward, Service Technician replied 1 year ago
Edward
Edward, Service Technician
Category: Dodge
Satisfied Customers: 3,312
Experience: 20 + years experience on various makes and models.
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Hello Christina, Eddie here and I will do my best to help. Does any switch work on the seat? does the seat back move? lumbar? any switch at all? Also, what model Dodge is this? Let us know, thank you.

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Customer reply replied 1 year ago
It's been working completely fine and outta nowhere it stopped after I was trying to reach under my seat
Customer reply replied 1 year ago
I didn't touch any wires or anything while going under there
Customer reply replied 1 year ago
It's a 2011 Dodge Charger rt driver side seat
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, I am going to pull the wiring diagram and take a look, but you can't move anything on that seat, including the seat back correct? every switch is dead? That will tell us if there is power to the switch at all.

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Customer reply replied 1 year ago
Nothing at all works on it. It wasn't slow or anything before, motor was strong. I don't know if something is knocked loose or what but my seat is sitting super low now. None of the switches on the seat work
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, Does the passenger seat work (if it has a powered passenger seat)?

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Customer reply replied 1 year ago
both my seats are power everything in the car is power
Customer reply replied 1 year ago
I have a 2011 Dodge Charger rt hemi
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright I understand, I want you to try the passenger seat switches and see if the passenger seat moves, as both of those seats look to be on the same power circuit. Can you confirm if the passenger seat works or not?

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Customer reply replied 1 year ago
One second
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, take your time.

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Customer reply replied 1 year ago
No the passenger seat does not move. There were literally working absolutely fine up until like a hour ago
Customer reply replied 1 year ago
is my number if you need to call
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, that is what I suspected, In the trunk, open the bottom of the trunk like your getting out the spare tire, and you will see the battery, just in front of the battery, is the rear fuse box, find fuse number 31, it's a 25 amp fuse, pull it out and tell me if it's blown or looks black. I'm helping about 4 other people right now Christina, if you can give me 15 minutes I can give you a call, can you check that in the meantime. It's on page 498-500 in the owners manual if you have it.

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Dodge Mechanic: Edward, Service Technician replied 1 year ago

We are experiencing high volume right now and I apologize but I can call as soon as I can get on top of it.

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Customer reply replied 1 year ago
Ok well I'll check that when I go back outside and then respond thank you
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Thank you, let me know what you find there.

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Customer reply replied 1 year ago
I have the fuse box open
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, look for fuse number 31, and pull it out, should be a fuse puller in that box, or you may have to use a small pair of pliers.

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Customer reply replied 1 year ago
I can't find 31 they all say 30
Customer reply replied 1 year ago
I'll take it to pep boys and have them look.
Customer reply replied 1 year ago
Or I'll find it later and then message you then
Dodge Mechanic: Edward, Service Technician replied 1 year ago

I'm 99% the sure the fuse is blown since the passenger doesn't work, you may have to fuse a small set of pliers or needle nose pliers to get it out.

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Customer reply replied 1 year ago
I see the diagram and where 31 is but it's not matching up to what I'm looking at
Customer reply replied 1 year ago
Since that may be the issue I will just change it myself and see if that works
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Your looking at this correct? That diagram is correct, BUT, it's what is in the shop manual, and is not really clear and to scale. See where the 25 is about in the middle of this picture? swap it temporarily with the other one near it that says 25, Swap them from position to position with each other. and tell me if it works then.

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Dodge Mechanic: Edward, Service Technician replied 1 year ago

The 25 that is just to the left of the 2 blue fuses (15 amp each) that is position 31. that is the power seat fuse.

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Dodge Mechanic: Edward, Service Technician replied 1 year ago

Let me know if that helps any. Thank you.

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Customer reply replied 1 year ago
I took it to pep boys they swapped out the fuse and it burnt up right away they told me to take it to a dealer what do you think is wrong ? Maybe a short?
Dodge Mechanic: Edward, Service Technician replied 1 year ago

Alright, if it burned the fuse immediately, then it's likely the wires are shorted under the seat, either they got hot in the connector, or you have that power wire shorted to ground in the harness. If you have a local independent shop that specializes in electrical, or a local shop that specializes in Dodge vehicles, I would recommend that first. An auto electrical shop should be able to find this relatively easily since it looks like a constant short and isn't intermittent, I would call a few places and ask them if they are experienced in finding shorts and tell them the situation. If they don't take it, they can likely point you in the direction of someone that can. You can always take it to the dealer, but they are usually twice as much on things like this. Let me know if you have any further questions. Thank you.

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