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Ask -Brad- Your Own Question
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7943
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
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I replaced the battery in my 2012 dodge Durango and it wont

Customer Question

I replaced the battery in my 2012 dodge Durango and it wont start, no interior lights, there a reset procedure I need to do
Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.

Good evening and welcome to JustAnswer!!

Is the battery good, and what's the voltage? Was the battery totally dead? Does anything come on?

Customer: replied 1 year ago.
The battery is brand new and I checked it with a volt meter reads 12.9 dash lights. .Dome lights..nothing
Customer: replied 1 year ago.
the key fob can not be removed for some reason
Expert:  -Brad- replied 1 year ago.

Can you tell me why you replaced the battery? Was is totally dead or did something happen? Have you checked the fuses by the passenger side hood hinge?

Expert:  -Brad- replied 1 year ago.

Did you try a jump start and if so where did you connect the cables?

Customer: replied 1 year ago.
All of a sudden wouldn't start...jumped it off from the studs under the hood
Customer: replied 1 year ago.
It started but I smelled a odor like melting plastic and also I just had recall work done and they replaced the alternator
Customer: replied 1 year ago.
Wow just checked the old is fine reads 12 why would the battery be good and not start then when jumped off it will start weird....
Expert:  -Brad- replied 1 year ago.

Thanks for the reply!

I can just about tell you what happened.. When you jumped it off you blowed the main fuses or the ground under the alternator is not tight.. The alternator is bolted up with 3 bolts, 2 top and 1 bottom.. Well the bottom has a nut holding a ground wire tight.. Can you check it.. If it's tight I will show you where the fuses are..

Customer: replied 1 year ago.
Ok which fuse should I check....the connections are all tight
Expert:  -Brad- replied 1 year ago.

Good morning and thank you for the reply!!

I attached the location for the fuses, give them a check and if you see one blown. If you have a blown fuse you will need to get a new one from your local Dodge dealership..

Glad I could help and thank you for the positive rating,


Customer: replied 1 year ago.
Checked all connections and fuses everything checks out dash light s and interior light come on and you can hear clicking when turning the key....jumps off and starts immediately.
Customer: replied 1 year ago.
Now here is something started and I turned it off and it won't restart...
Expert:  -Brad- replied 1 year ago.

Will the starter engage or not? What is the your VIN?

Expert:  -Brad- replied 1 year ago.

I see this is still open, do you need more help?