Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello and welcome! My name is ***** ***** I can assist you with your question. This problem is either caused by a bad BCM or a bad instrument cluster.
You can run a self test on the instrument cluster to see if it responds normal.
Here is the self test.
1. Begin the test with the ignition switch in the OFF position. 2. Depress the odometer/trip odometer switch button. 3. While still holding the odometer/trip odometer switch button depressed, turn the ignition switch to the ON position, but do not start the engine. 4. Release the odometer/trip odometer switch button. 5. The instrument cluster will simultaneously begin to illuminate all of the operational segments in the LCD unit and perform a bulb check of each operational Light Emitting Diode (LED) indicator. The LCD segments and LED indicators remain illuminated as each gauge needle is swept to several calibration points and back. If a VFD segment or an LED indicator fails to illuminate, or if a gauge needle fails to sweep through the calibration points and back during this test, the instrument cluster must be replaced. 6. The self test is now completed. The instrument cluster will automatically exit the self-diagnostic mode and return to normal operation at the completion of the test. The self test will be aborted if the ignition switch is turned to the OFF position, or if a vehicle speed message indicating that the vehicle is moving is received from the PCM over the CAN data bus during the test.
If this checks out good, I would suspect a bad body contro module. If this tests fails, then the instrument cluster is bad and will need to be replaced.
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