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Ask -Brad- Your Own Question
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7993
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
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, I have a 2012 3500 mega cab 4wd and the truck was

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a 2012 3500 mega cab 4wd and the truck was smoking when I stopped after driving about 20 miles took it the dealer the next day they said I needed a alt, so they put 1 on I picked up on Friday a.m. and on Friday p.m. truck cut off while fueling up took back to dealer and now they say I need a pcm, something sounds fishy.. just see your thoughts
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Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.

Good evening and welcome to JustAnswer!!

Is the check engine light on and if so what codes does it have? Will it start and run fine?

Talk soon,


Customer: replied 1 year ago.
I will to get the codes in the am from dealer and will not do anything
Expert:  -Brad- replied 1 year ago.

Sounds good.. That I way I get an idea on what's going on and how to fix it..

Talk soon,


Customer: replied 1 year ago.
the code they gave me is p0562 battery low voltage
Expert:  -Brad- replied 1 year ago.

Thanks for the reply!!|

The code is P0562-BATTERY/SYSTEM VOLTAGE LOW. I would have both batteries tested as it seems one or both of them are bad and will need to be replaced..

I hope this helps,