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, I have a 2012 3500 mega cab 4wd and the truck was…

Customer Question
***** ***** Mechanic's...

***** *****

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

I have a 2012 3500 mega cab 4wd and the truck was smoking when I stopped after driving about 20 miles took it the dealer the next day they said I needed a alt, so they put 1 on I picked up on Friday a.m. and on Friday p.m. truck cut off while fueling up took back to dealer and now they say I need a pcm, something sounds fishy.. just see your thoughts

Mechanic's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Dodge Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

Sure I can wait

Submitted: 2 years ago.Category: Dodge
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Answered in 37 minutes by:
1/18/2016
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 8,330
Experience: 16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
Verified

Good evening and welcome to JustAnswer!!

Is the check engine light on and if so what codes does it have? Will it start and run fine?

Talk soon,

Brad

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Customer reply replied 2 years ago
I will to get the codes in the am from dealer and will not do anything
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

Sounds good.. That I way I get an idea on what's going on and how to fix it..

Talk soon,

Brad

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Customer reply replied 2 years ago
the code they gave me is p0562 battery low voltage
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

Thanks for the reply!!|

The code is P0562-BATTERY/SYSTEM VOLTAGE LOW. I would have both batteries tested as it seems one or both of them are bad and will need to be replaced..

I hope this helps,

Brad

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