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Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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I'm having a problem similar to one addressed 6 years

Customer Question

I'm having a problem similar to one Tim addressed 6 years ago: 1992 dodge ram 250 fullsize van ac fan and power windows quitRead more:
Submitted: 1 year ago.
Category: Dodge
Customer: replied 1 year ago.
This is my first try with you folks. 30 minutes ago it said my estimated wait time was 8 minutes. Now, it still says my wait time is 8 minutes. It's coming up on 2am and I'm goig to bed. I'll try again in the morning.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tim Mohr replied 1 year ago.

Hi, this is Tim, I can set up a phone call if you like?

Customer: replied 1 year ago.
Waiting for a call(###) ###-####
Expert:  Tim Mohr replied 1 year ago.

I cannot call you until you accept the additional service offer, JA wont give me your phone number until you do,Tim

Customer: replied 1 year ago.
What is the additional service offer? This is the first time I've tried something like this - I can usually figure things out on my own but this one has me stumped.
Expert:  Tim Mohr replied 1 year ago.

I will send it again, you have to accept it before I can call,Tim

Customer: replied 1 year ago.
we can spend our time typing for the $28 or take half as long on the phone for an additional $37? Since it's not even my car, I guess I'll stick with the $28 that I already paid. Do you have my original question? How do we proceed from here?