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Ask Jerry Your Own Question
Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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I have a 2011 ram 2500. I had no problems with my truck

Customer Question

I have a 2011 ram 2500. I had no problems with my truck until I installed the mopar power tailgate lock/unlock this morning. Now the truck has no power at all. Battery and Alternator test good. Key will also not come out of ignition.
Submitted: 1 year ago.
Category: Dodge
Expert:  Chris replied 1 year ago.

Hello and welcome to just answer. Does anything work on the truck like headlights, horn, etc. Will it start?


Customer: replied 1 year ago.
Nothing turns on. It will not start. Battery and alternator are good.
Expert:  Chris replied 1 year ago.

How much voltage do you have at the TIPM large post? (The TIPM is the under hood fuse box). Also, just curious as to how you tested the alternator if the engine won't even start.