Dodge Repair Questions? Ask a Mechanic for Answers ASAP
Hello and welcome! Did you still need help? Can I start by getting your VIN?
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Ok, lets start by double checking the VIN. It comes back as invalid
Thank you for the VIN. Lets try this. Disconnect the battery for 10 minutes and then reconnect. See if there is any improvement
Check the Ignition Off Draw (IOD) fuse in the Integrated Power Module (IPM). The IOD fuse is fuse 51 in the plastic holder. Replace the fuse if blown or missing. Sometimes the plastic holders need to be removed for the fuse to keep good contact in the IPM. Check the power through the IPM. Fuse 51 feeds the Pink wire in connector C1 pin 9 at the bottom of the IPM.
If the IOD fuse is good, then this problem will either be a bad instrument cluster or a bad TIPM. We have even seen wiring issues going to the TIPM but that would be last resport. I would also check to see if the instrument cluster is communicating with your scanner. If not, chances are the cluster is bad and will need to be replaced. It might even be covered/fixed under recall.
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Excellent! Then I would suspect a bad cluster or TIPM.
That is the integrated power distribution module located under the hood. It supplies power to all components no the vehicle.
You should see the rating system towards the bottom of the page
Thanks and have a great day!!!
Ok, I understand. What can I do to assist you better?
I wil be happy to answer any questions that you have.
I cannot help you if you dont let me know what you need assistance with. If there is something you dont understand, please let me know so I can clear it up for you.
If you dont have any further questions, then I must have answered all of your questions.
Keep in mind, it's not my fault your vehicle is broke. I am just trying to help you get it fixed. Caphice?
I think you might be talking this personal. Your getting upset with me because your vehicle is broke. I understand your frustration and I would be too if I were in your shoes. However, but yourself in my situation. I have done nothing wrong but try and help you remedy this issue your have with your vehicle.
I think you might be taking this personal. Your getting upset with me because your vehicle is broke. I understand your frustration and I would be too if I were in your shoes. However, but yourself in my situation. I have done nothing wrong but try and help you remedy this issue your have with your vehicle.
So the instrument cluster was replaced?
So your saying that you dont beleive me? Is that it?
The instrument cluster controls the power locks.
Something things can work on the cluster while other things do not. This is very possible. As a matter of fact, this is very common on this vehicle.
As far as the radio goes, as long as the fuses are good and radio has power, then it is going to be a communication issue. Chances are one of the modules on board the vehicle are bad or not communicating causing this issue. YES, it could be the cluster, radio of the TIPM like I already mentioned.
It sounds like you dont want to beleive me. Is that true?
If not, what seems to be the issue?
I am just curious because you said my rating "sucks"
I would like to politely remind you that I am the expert here. You came here for help. And that is exactly what I am doing.. and now your getting upset with me
What do you have to say? Anything?
It is possible. If anything, the power door lock wiring would be an issue at the door jambs. However, if this were the case, it would only affect just one side.. unless of course both went bad at the same time on both side. However, what are the chances of that? Very slim. However, you can always take a look just to be sure.
I suspect it is going to be a module issue. Was the instrument cluster checked for codes?
What type of scanner did you use?
I suspect that you checked the codes in the PCM. Not the instrument cluster. There is more to checking other modules on the vehicle. Chances are it was just plugged into and checked for codes. I bet they did not check to see if there was communication with the instrument cluster.
I will tell you why. Because the cluster controls the power locks. If the power locks are not working, it would set codes in the cluster related to the power locks.
The cluster controls the power locks. YES, I indicated this earlier. The cluster can short out and pull the radio down or off line preventing it from working.
And the radio fuses are good?
Do the radio fuses have power on them?
Ok, then you have an open or a break in the wiring from the fuse to the radio. You can track the problem down and fix the wiring or simply just run a new wire
Hey, please remmember, I am just here to help you.
Your right about that. But I cannot do it for you as I am not there.
I am just pointing you in the right direction
And I think I have done a pretty good job.
Hello! It's Amedee from just answer. I am just checking in to see if you need any further assistance or have any further questions?
Ok, sounds good! I am glad I have answered all of your questions. Please dont forget to honor your good faith deposit by rating my asnwer as "Exellent Service" for assisting you today. It has been a pleasure working with you. Have a great day!!