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Jerry, Master Mechanic
Category: Dodge
Satisfied Customers: 1754
Experience:  ASE Master tech, 30 years exp. troubleshooter, driveability tech
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I have a 2007 Dodge Ram pickup with 110k I have had 7 power

Customer Question

I have a 2007 Dodge Ram pickup with 110k I have had 7 power steering racks replaced under warranty this truck is a 4wd now rack number 8 dealer says my fault every time racks get replaced new pump cooler and lines is there a solution for this help Paul
Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.

Welcome to JustAnswer...

Why is the rack and pinion failing? Have you replaced the pump yet?

Customer: replied 1 year ago.
Everything has been replaced by the dealer every time they do a new rack pump changer cooler changed lines changed
Customer: replied 1 year ago.
They said yesterday it's caused by me going lock to lock in the steering plus they said all cars do this if you go lock to lock it will blow the rack out I said all my other cars never replaced a rack
Expert:  -Brad- replied 1 year ago.

So when it fails it's blowing the seals out? What happens when it fails and when you turn it lock to lock and you holding it buried all the way for an extended period of time?

What is the last 8 digits of your VIN?

Customer: replied 1 year ago.
I'm driving normally they stated the steering stops were worn I asked if they could fix them they stated it wouldn't help will have to get them in to you later don't have with me
Customer: replied 1 year ago.
The vin
Customer: replied 1 year ago.
When it fails I loose all fluid in rack manual steering. Which is hard with the factory 20 wheels let me look for the vin
Customer: replied 1 year ago.
Vin is 1d7hv182175252802
Expert:  -Brad- replied 1 year ago.

The VIN is incorrect.. Can you just give me the last 8 digits...

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Expert:  -Brad- replied 1 year ago.

Let me do some research and get back with you after lunch...

Customer: replied 1 year ago.
Are you still working on it if just let me know I'm pretty upset with the dodge dealer at this time since he won't fix the problem just keeps replacing racks thank you Paul
Customer: replied 1 year ago.
Never heard back from you