Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dodge

I recently purchased a 2009 Dodge Ram 1500. I drove it

Customer Question
Hello Eric, I recently purchased...
Hello Eric, I recently purchased a 2009 Dodge Ram 1500. I drove it for a couple of months and heard a clicking noise coming from under the center console. I learned that it was the 'air door actuator'. I removed the center console found the motor module that was making the noise, removed it and took it apart, sure enough some of the teeth were missing so I ordered a new one from Auto Zone part number 604-038. I have installed the new module, however it still makes the same clicking noise, so I removed the new unit, took it apart and all gears and teeth appear to be good. when I installed the new unit I made sure that all controls were in the off position and all wiring was disconnected from the panel. The drive shaft is designed to match up with a mark on the motor housing, which I made sure that it was in the proper position. What am I missing?? Thanks Bob
Submitted: 2 years ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 27 minutes by:
9/30/2015
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 8,088
Experience: 16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
Verified

Good afternoon and welcome to JustAnswer!!!

Can I get the last 8 digits of your VIN number to see what's going on?

Talk soon,

Brad

Ask Your Own Dodge Question
Customer reply replied 2 years ago
Last 8 digits of VIN 9S735278.
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

Sorry for the delay!!

I went and looked and the HVAC recall has been done on your vehicle..

J12DS HVAC CONTROLJuly 29, 2009August 5, 2009

K17REPROGRAM HVAC CONTROL HEAD INSP./REPLSeptember 17, 2010November 11, 2010

N08REAR AXLE PINION NUTApril 1, 2013December 19, 2013

The K17 is what I was concerned about because it was dealing with the Face/Defrost and floor actuators.. See section C in the recall.. Can you let me know which one you having issues with? Also when you take it off can you turn the door in the HVAC unit and see if it keeps turning or turns stop to stop..

Talk soon,

Brad

Ask Your Own Dodge Question
Customer reply replied 2 years ago
Hello Brad, Thanks for your response, not sure if the recall was ever done on my truck. I am supposed to have all of the itemized receipts for all work done on this truck. I will, check this out.
Now, I'm not positive which unit is acting up, but facing the dash, it is the unit on the right side. I did check the door action and yes it will move freely stop to stop (less than quarter turn), no binding, no noise like it may be trying to 'hang up' or anything unusual. It returns to proper position easily.
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

Sorry for the confusion but the recalls where all done.

12DS HVAC CONTROL July 29, 2009 August 5, 2009

K17REPROGRAM HVAC CONTROL HEAD INSP./REPL September 17, 2010 November 11, 2010

N08REAR AXLE PINION NUT April 1, 2013 December 19, 2013

The first date is the recall issue date and the second is the repair date.. The right side actuator which is the foot actuator was not part of the recall but if the door itself is not broken and turning fine then I would replace the actuator with a OEM one from us(Dealership) and have them calibrate the HVAC doors you should be in good shape...

I hope this helps,

Brad

Ask Your Own Dodge Question
Customer reply replied 2 years ago
Thanks, Brad.
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

You are very welcome!!

Thank you for the positive rating,

Brad

Ask Your Own Dodge Question
Customer reply replied 2 years ago
Good morning Brad, I have a new motor now I need to know what steps to take to calibrate the new motor to activate to door.
Thanks Bob
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

You can just try using it without calibrating it because you will need a scantool to recalibrate the doors.

Ask Your Own Dodge Question
Customer reply replied 2 years ago
Thanks, Bob
Dodge Mechanic: -Brad-, Dodge Dealership Tech replied 2 years ago

You are very welcome..

Thanks for the positive rating,

Brad

Ask Your Own Dodge Question
Ask -Brad- Your Own Question
-Brad-
-Brad-
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 8,088
8,088 Satisfied Customers
Experience: 16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)

-Brad- is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

6,725 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

5,932 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,814 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,315 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,566 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
My 2011 Dodge Ram 1500 is making a humming noise underneath
My 2011 Dodge Ram 1500 is making a humming noise underneath the truck while it is turned off and not moving … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
I have a 2014 Ram 1500 with a 6" lift. The sway bar sits
I have a 2014 Ram 1500 with a 6" lift. The sway bar sits very high, at an angle on the links/bushings, and the bushings wear out fast. Should the sway bar itself be more level and sit more flush on th… read more
roy
roy
Associate Degree
3 satisfied customers
I have a 2003 ram 1500 with the 5.7 hemi 4x4 and I have a
i have a 2003 ram 1500 with the 5.7 hemi 4x4 and I have a ol … read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
I was just heading out to mexico and my 2015 Ram 1500 with
I was just heading out to mexico and my 2015 Ram 1500 with eco diesel came on with an 'exhaust filter 100% full see dealer' message and also a flashing red item saying the throttle body needed service… read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
I have a 2004 dodge ram 1500 that will not start on me. i
hello i have a 2004 dodge ram 1500 that will not start on me. i have replaced the camshaft and crankshaft sensor and still nothing … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I have a 2004 Ram 1500 and I am having a problem with the
Hi, I have a 2004 Ram 1500 and I am having a problem with the right tail light. All the lights work.....interior, exterior (front) with the exception of the right rear parking lamps. All bulbs are goo… read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
2012 RAM 1500 BIGHORN - Got P0344 Camshaft Sensor code.
2012 RAM 1500 BIGHORN - Got P0344 Camshaft Sensor code. Replaced camshaft sensor and two days later received the same code. Should I replace the wiring harness next … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
My radio quit working on my 2011 Ram 1500. I'll turn it on
My radio quit working on my 2011 Ram 1500. I'll turn it on and hear a popping noise about every 8-10 sec. The Sirius will come on but it cuts out every 8-10 secs for about 3 secs then comes back on. … read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
I purchased a 2015 ram 1500 from salvage dealer, It was a
I purchased a 2015 ram 1500 from salvage dealer, It was a flood vehicle. I've redone at least 8 flood vehicles. I need code to unlock radio and wanted to know cost. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
There is no power to the coil. Consistent. 1999 ram 1500
Yes. I've tried another coil, ground and putting power to the wire that connects to the coil and all the fuses … read more
roy
roy
Associate Degree
3 satisfied customers
No crank no start. Na dyes. 2008 dodge ram 1500 5.7 hemi
I tried the TSB for the anti theft restart and the no crank no start issues is still there… read more
Todd M
Todd M
Owner
ASE Certification
1,366 satisfied customers
2004 dodge ram 1500 hemi won't start. No fire to plug.
2004 dodge ram 1500 hemi won't start. No fire to plug. Changed the camshaft position sensor … read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
I have a 4x4 06 dodge ram 1500 and can not find where the
I have a 4x4 06 dodge ram 1500 and can not find where the abs plugs in on the front passenger side … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I replaced the ignition switch on my 04 Ram 1500 due to
I replaced the ignition switch on my 04 Ram 1500 due to intermittent fan operation. Worked perfectly for about 4 months. Fan stopped working 2 days ago, not even intermittent operation. Fuse is good. … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
4,095 satisfied customers
09 ram 1500 4x2 183227.0miles on orig trans.. never had a
09 ram 1500 4x2 183227.0miles on orig trans.. never had a problem serviced regularly. trans is stuck in 4th gear. what is the fix??? … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Dodge ram 1500 wiper arm are in the middle of the windshield
dodge ram 1500 wiper arm are in the middle of the windshield when they are in parking position and they goes down before going up. Fortunately they are operating well but is bad to having them in the … read more
Howard Duncan
Howard Duncan
Business Owner
Vocational, Technical or Trade Scho
227 satisfied customers
Locked key fob in dodge ram 1500 with motor running. But,
locked key fob in dodge ram 1500 with motor running … read more
Chris
Chris
Shop Foreman
6,725 satisfied customers
Abs on ram 1500 2014 activating at slow speeds, no and no,
abs on ram 1500 2014 activating at slow speeds JA: Have you checked the brake fluid? And have the brakes been squeaking? Customer: no and no JA: Are you fixing your Ram 1500 yourself? What have you tr… read more
camerontech
camerontech
20 year experience diagnostic technician
class a
558 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x