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Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 13565
Experience:  Dodge/Cummins and Chrysler Certified Master Tech
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I am having the same issue as stated here on my Ram 1500.

Customer Question

I am having the same issue as stated here on my Ram 1500. The radio works, but no sound from any speakers for nav, bluetooth, radio, any function.
Submitted: 1 year ago.
Category: Dodge
Expert:  Chris replied 1 year ago.

Hello and welcome to just answer. Whenever I see this issue, it is usually an amplifier that has locked up or has failed. Try resetting the amp by disconnecting the negative battery cable for 2 minutes and then reconnect it . See if the audio comes back. Let me know.


Customer: replied 1 year ago.
The nut won't budge. Is there any other way?
Expert:  Chris replied 1 year ago.

Try removing the positive cable then but be careful, don't let the wrench touch anything metal.