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Ask -Brad- Your Own Question
-Brad-, Dodge Dealership Tech
Category: Dodge
Satisfied Customers: 7824
Experience:  16 Yrs Chrysler/Dodge Technician. ASE Master Certified(L-1)
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Thr instrument panel on my 2015 Dodge Journey is frozen. How

Customer Question

Thr instrument panel on my 2015 Dodge Journey is frozen. How do I reset it with out disconnecting the battery to the car
Submitted: 1 year ago.
Category: Dodge
Expert:  -Brad- replied 1 year ago.
Welcome to JustAnswer!!! My name is***** a 16 Yr Dodge dealership technician and I will be helping you with your question today...
You can't without disconnecting the battery. Not sure why you don't want to but try disconnecting it and let me know if it works..
Customer: replied 1 year ago.
I'm pretty sure that will work... My wife just won't be able to do so. Thanks
Expert:  -Brad- replied 1 year ago.
The modules on your vehicle are like computers, every once in a while they glitch and needs to be reset.:
Expert:  -Brad- replied 1 year ago.
Do you still need help with this?
Customer: replied 1 year ago.
I just took it to he dealership... There is a recall on all Dodge Journeys 2011-2015 so resetting the battery did not work.
Expert:  -Brad- replied 1 year ago.
What is the last 8 of the VIN of your Journey?
Customer: replied 1 year ago.
I'll send that when my wife gets home with the car.
Expert:  -Brad- replied 1 year ago.

Ok thanks!!!

I'm going to run it and see if you have any open recalls..