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Chad, Lead Master Tech
Category: Dodge
Satisfied Customers: 1114
Experience:  Electrical Master,Diesel Specialist, Lead Tech/shop foreman
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Journey: Dodge Journey AWD 2014. I am currently having a problem

Customer Question

Dodge Journey AWD 2014. I am currently having a problem with my Uconnect 8.4. When I turn it on I get a message saying that "my maps are locked" and if I bypass it by choosing a favorite address the display will come up but the road directions won't. How can I correct this,please ?
Submitted: 2 years ago.
Category: Dodge
Expert:  Chad replied 2 years ago.
Have you had the radio update done by your local dealer?
Customer: replied 2 years ago.
Yes, but it did not help, the Uconnect 8.4 was found to be faulty and will be replaced when they get the new one in the shop, it will be replaced under warranty.
Thanks for your help.
Expert:  Chad replied 2 years ago.
OK, that should fix your concern.