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Ask Wrenchtech Your Own Question
Wrenchtech, ASE Certified Technician
Category: Dodge
Satisfied Customers: 1403
Experience:  40 years experience with ASE certification as Master Technician with L1--Repair Shop Owner
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2000 chrysler concorde lxi: air just stays coldits got good coolent

Customer Question

i own a 2000 chrysler concorde lxi heat isnt workingand the air just stays coldits got good coolent and thermastat what else can i look at?
Submitted: 9 years ago.
Category: Dodge
Expert:  Wrenchtech replied 9 years ago.
With the engine at full operating temp, locate the 2 heater hoses where they go into the firewall and feel them to see if they are both hot to the touch.
Customer: replied 9 years ago.
yes they are both hot to touch
Expert:  Wrenchtech replied 9 years ago.
OK, that means that your problem is all in the internal controls for heat.

The temperature is controlled by the use of an air mix door that is operated by an electric motor/actuator. This door can be jammed or the actuator can be inoperative or have stripped plactic gears internally.

It's #5 in the picture