Digital Cameras

Digital camera repair questions? Ask a camera Expert.

Ask an Expert,
Get an Answer ASAP!

HELP CAMERA POWER SHOT. NEW. 1 DAY OLD. ELPH 190 IS. WHEN I…

Customer Question
HELP CAMERA POWER SHOT ...

HELP CAMERA POWER SHOT

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

NEW. 1 DAY OLD.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

ELPH 190 IS

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

WHEN I PUSH BUTTON TO TAKE PIC NOTHING HAPPENS. cAMERA IS ON ANF I CAN SEE THROUGH WINDOW. bUT NOTHING HAPPENS.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I NEED CAMERA SUPPORT

Submitted: 9 months ago.Category: Digital Cameras
Show More
Show Less
Ask Your Own Digital Cameras Question
Answered in 17 minutes by:
11/11/2017
Digital Camera Technician: Russell H., Technician replied 9 months ago
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 12,946
Experience: Working with digital cameras & questions for nearly 8 years.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Have you inserted a memory card yet?

Do you push the 'shutter' button to take the picture, all the way down? half-way pushes of a shutter button often have a different function than taking the picture - e.g. adjusting auto-focus and such functions. (So that you press half-way to adjust the focus etc. just before taking the picture for real, then push the button down all the way.)

If that's not the problem, tell me in Reply To Expert, and I will help and advise you further.

Ask Your Own Digital Cameras Question
Digital Camera Technician: Russell H., Technician replied 9 months ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help you further to a solution.)

Ask Your Own Digital Cameras Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a digital camera technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 12,946
12,946 Satisfied Customers
Experience: Working with digital cameras & questions for nearly 8 years.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Technician

12,946 satisfied customers

Working with digital cameras & questions for nearly 8 years.

RUSSTING

RUSSTING

Technician

451 satisfied customers

30 years as a TV station tech gives me a unique understanding of digital camera operation and repair.

Readyrmca

Readyrmca

Technician

176 satisfied customers

Over 700 Camera and Video Accepts!!!!

Neil

Neil

Technician

55 satisfied customers

Electronics engineer with 25 years experience.

Andy

Andy

Electronics Expert

13 satisfied customers

11yrs exp. MS Electrical Engg.

Louie

Louie

Technician

12 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online.

Rick

Rick

Technician

115 satisfied customers

I'm a photographic equipment technician with over 25 years in the business

< Previous | Next >

Related Digital Cameras Questions
Hi i have a G9 Digital camera my problem is the auto-focasing
Hi i have a G9 Digital camera my problem is the auto-focasing when i press the apiture button 1/2 way i have a nice clear pic but when i complete the taking of pic the shot is not in focas how can i a… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a Cannon power shot sd630 digital elph.I tried to
I have a Cannon power shot sd630 digital elph. I tried to down load my pitchers to a HP Vista computer. I tried the solution disk. The computer couldn't rec0gnize it. My question is do I have to use a… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
power shot ELPH 100 HS every time i conect the AV cable AVC-DC400
power shot ELPH 100 HS every time i conect the AV cable AVC-DC400 to the camera in ortder to conect it to the tv, the camera goes black i cannot see anything on its screen. when i plug out the cable i… read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
12,946 satisfied customers
I have Canon Power Shot SX40HS camera. My knowledge is limited.
I have Canon Power Shot SX40HS camera. My knowledge is limited. I shoot everything in auto. Everything had been fine until 2 days ago. Now when I upload my video to Picasa, the video is still pictures… read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
12,946 satisfied customers
My power shot sd1100 is "lens error, restart camera" error
My power shot sd1100 is "lens error, restart camera" error message. What action can I take?… read more
Readyrmca
Readyrmca
Technician
Vocational, Technical or Trade Scho
176 satisfied customers
I have a PowerShot SD1300IS, Digital ELPH. Have had it about
I have a PowerShot SD1300IS, Digital ELPH. Have had it about 2-3 years with no problems. Two days ago, I put it in a carry bag on my boat, shot some fishing pictures and got a "Lens Error", "Will shut… read more
Readyrmca
Readyrmca
Technician
Vocational, Technical or Trade Scho
176 satisfied customers
Hello. I recently upgraded my computer to Windows 7, which
Hello. I recently upgraded my computer to Windows 7, which is not compatable with my Canon Power Shot S5IS. The issue I am having is trying to transfer pics from my camera to the computer. Your help i… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
I have a POWER SHOT A95 which I absolutely love. I am having
I have a POWER SHOT A95 which I absolutely love. I am having problems which are intermittant. The screen goes black and has purple wavy lines going thru it when it isn't working and the snapshot will … read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
i have a eos rebel t3/1100d canon camera. i tool several pictures
i have a eos rebel t3/1100d canon camera. i tool several pictures on 2 different days and when i went to view them half of the pictures from day 1 were gone and half from day 2 were gone. in the menu … read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
12,946 satisfied customers
Hello, I am on vacation in Hawaii, and my Canon wont take
Hello, I am on vacation in Hawaii, and my Canon won't take pics anymore. It worked for the last 2 days, but is not working now. I charged up the battery, and I can see the images, but it won't take a … read more
Readyrmca
Readyrmca
Technician
Vocational, Technical or Trade Scho
176 satisfied customers
I have a power shot SD600, digital ELPH.The slide button
I have a power shot SD600, digital ELPH. The slide button that changes from playback, video and foto has broken, I have tried to manually move it with a pin, but it still does not function, is it poss… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
My Canon Power Shot SD900 Digital Elph camera has always been
My Canon Power Shot SD900 Digital Elph camera has always been great, until now. The focus is now continually fuzzy . Do I need a new camera or is this something easily fixed? Thanks! Marilyn… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
My canon rebel eos sx auto focus has stopped working. When
My canon rebel eos sx auto focus has stopped working. When I press the shutter, it sounds like it is trying to work, but nothing happens. Any ideas? I had the camera at an indoor swim meet in Dec. I t… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
I own Powershot Sd800 IS and now the Powershot SX239 HS. I
I own Powershot Sd800 IS and now the Powershot SX239 HS. I have loaded the software for the new camera Do I need to reload the old software to load up picutres from the new camera. My test with the ol… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
I have a canon power shot SD600 digital elph camera that is
I have a canon power shot SD600 digital elph camera that is stuck in video mode, and I can't take a picture. Help, Sandy… read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
12,946 satisfied customers
I have connected my camera to my PC. I want to download images
I have connected my camera to my PC. I want to download images from card to a folder but nothing is happening. I have done this before using ZoomBrowser EX but not nothing happens after it asks if I w… read more
RUSSTING
RUSSTING
Technician
Vocational, Technical or Trade Scho
451 satisfied customers
Canon Power Shot G7. I just downloaded ZoomBrowser EX 5.5
Canon Power Shot G7. I just downloaded ZoomBrowser EX 5.5 to the new hard drive on my Windows Vista Dell computer (XPX 410). When I attach the camera, a dialogue box headed Canon PowerShot G7 comes up… read more
Neil
Neil
Technician
Associate Degree
55 satisfied customers
I have a Canon Power Shot SD1200 IS digital Elph. When turned
I have a Canon Power Shot SD1200 IS digital Elph. When turned on, the display shows "Lens error, restart camera." Can you tell me how to fix this, or does it need to go to a repair shop. If a repair s… read more
Rick
Rick
Technician
Associate Degree
115 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x