How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 10917
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now
A new question is answered every 9 seconds

When I turn my camera on and I get ready to take a picture

Customer Question

When I turn my camera on and I get ready to take a picture and I look in the viewing window I do not see my numbers or "busy" the screen is completely blank. When I click the button nothing happens.
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I would advise you first off, to try a Factory Reset. (If you need guidance as to where it's to be found or how it's done, let me know - in vague general terms, such a function is usually at the end of the Setup menu, and can be called 'Reset All?')

How old is your camera? measured from date of original purchase.