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I believe our water softener is making us itch and break…

Customer Question
I believe our water...

I believe our water softener is making us itch and break out.

Doctor's Assistant: Can you tell me about all the symptoms you've noticed (e.g. itching, rash, new birthmarks or moles)?

Every time we take a shower we itch on our heads and face mostly but also body. I have red dry spots on my face and they are so red when I get out of the shower. I have always had very good skin.

Doctor's Assistant: How long have you been dealing with the skin issue? Have you noticed any major changes in your overall skin or nails recently?

This has been going on for about 8 months. We had the company come out once and they put in a new system. We had them out again last week and their rep told us the brine was not right and we were getting way to much sodium. He flushed our lines and we did too. However, I had a shower yesterday and my face, ears were so bad when I got out of the shower. My nails are good but I am still itching and have to take Benedryl.

Doctor's Assistant: Anything else in your medical history you think the doctor should know?

No. My husband and I are in our 70's and in good health. We do not take long hot showers and I bathe every other day.

Submitted: 8 months ago.Category: Dermatology
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Answered in 2 minutes by:
9/17/2017
Dermatologist: DrRussMd, Internist/homeopath replied 8 months ago
DrRussMd
DrRussMd, Internist/homeopath
Category: Dermatology
Satisfied Customers: 65,671
Experience: Internal medicine doctor/homeopathy medical and homeopathic approaches to skin disorders.
Verified

Hi.
Welcome to just answer. I am here to answer questions for education and information. I will respond shortly with an answer, or a question for you

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Dermatologist: DrRussMd, Internist/homeopath replied 8 months ago

OK.

So we answer questions on line.

What is your question exactly?

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Customer reply replied 8 months ago
Why are we itching all over after having a shower. I believe I have an allergy from the salt or brine. Did you read my initial conversation above?
Customer reply replied 8 months ago
When will I hear from you?
Dermatologist: DrRussMd, Internist/homeopath replied 8 months ago

Yes

But you have had the water corrected

Isn't that right?

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Customer reply replied 8 months ago
but after the correction and draining water lines I had a shower and the same thing happened. My face and ears have red blotches all over and I itch all over. We have been using cortizone cream and ointment but it doesn't help. Each time we take a shower it starts over again.
Dermatologist: DrRussMd, Internist/homeopath replied 8 months ago

Well, of course we an not diagnose, you, that is not what we do. We answer questions.

I assume you are asking, what next?

Has a doctor looked at your rashes?

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Customer reply replied 8 months ago
Oh, I thought you were a dermatologist and this is why I just paid $40.00. I would like a refund.
Dermatologist: DrRussMd, Internist/homeopath replied 8 months ago

In fact I have advanced training in functional dermatology and I am a double board certified doctor.

But we do not replace your doctors visit.
Has any doctor actually seen these rashes?

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