When an order of protection is taken out against an individual, it is only a civil remedy. What this means is that there are no adverse legal consequences in having an order of protection taken out against an individual (unless a) a criminal action is charged as a result of the procurement of the order of protection, i.e., battery or assault or b) violating the order of protection).
When someone is placed in a position of being harassed, abused or neglected, that individual is authorized to obtain an order of protection. There does not have to be any physical contact in order to obtain the protection order, there only needs to be conduct that puts the individual seeking the order in a position of fearing for their safety as a result of the harassment, abuse or neglect.
Again, the order of protection is a civil remedy. So, if one were to obtain or seek an order of protection against an individual who is on probation, the person on probation would generally not be punished (unless there was a separate incident that gave rise to the order of protection that is criminal in nature like hitting, etc).
As an aside, if you received a "phone call" request, please be advised that it is automatically done by the website and not offered by me, so you may ignore that.
Do you have any follow up questions based on what I have provided?