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Hello. Do you know if he has any convictions, including misdemeanors?
If he was not convicted, then there should be no reason why he is not able to get a hunting license, as long as he fits the requirements outlined here:
Convictions for serious misdemeanors (punishable by over 1 year in jail), domestic violence (either felony or misdemeanor), and felonies prohibit someone from possessing any kind of firearm, so such a conviction would prevent him from getting a hunting license. But if he doesn't have a conviction, then this should not be an issue for him.
He may want to inquire with Game, Fish and Parks to see why he was denied. They may tell him so that he can rectify the problem if he is able, or to see if perhaps he has some kind of conviction he was not aware of or forgot about.