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It depends on their particular booking contract language. There is nothing in statute in North Carolina which specifies a particular rate. The rate must be reasonable...therefore, it would be illogical for them to charge more than the applicable nightly rate for the room. However, they are only limited to their own contractual language and/or policy relative to a no show.
Most hotel's only charge up to 50% of the actual rate for the room. Some charge the full price. If they charge over, then you have a reasonable complaint that can be handled legally if necessary.
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