Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Connect one-on-one with {0} who will answer your question

Related Consumer Protection Law Questions
Purchase phone from ebay that verizon says was stolen are
purchase phone from ebay that verizon says was stolen are lost they could not install the phone. I tried to return it after several attemps to return they said that the seller would send return label … read more
CourtneyC1127
CourtneyC1127
Juris Doctorate - Law Degree
415 satisfied customers
I have a doubt regarding what can I do with a missed item
I have a doubt regarding what can I do with a missed item with FedEx. The claims wasn't filed by me, it was filed by the seller, but they don't answer anymore … read more
SuccEsq
SuccEsq
Juris Doctorate
3,266 satisfied customers
I have a tread mill that doesn't work,i would like to send
I have a tread mill that doesn't work,i would like to send it back for a refunds e-bay sent me a return label ,it was for usps they will not except it the box is to large, they said i would need a gro… read more
Daniel Luneau
Daniel Luneau
Juris Doctor
4,258 satisfied customers
EBAY shipping & Fedex: I sell on ebay occasionally. I sold
EBAY shipping & Fedex : I sell on ebay occasionally. I sold an antique radio. I packed it extremely well but fedex found a box heavy enough to drop on my carton and crush part of it. The buyer paid in… read more
Judge Bill K ret.
Judge Bill K ret.
retired
Doctoral Degree
4,704 satisfied customers
I ordered a Pandora charm bracelet online, it's too small,
I ordered a Pandora charm bracelet online, it's too small, no return information was enclosed, writing in Chinese. How do I return it? … read more
Adam Yarussi
Adam Yarussi
Juris Doctor
4,944 satisfied customers
I ordered a dog collar. It didn't fit. I returned it through
I ordered a dog collar. It didn't fit. I returned it through the UPS store. … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
44,775 satisfied customers
I sent a ebay part to atlaanta from Toledo 5 lbs.it was
I sent a ebay part to atlaanta from Toledo 5 lbs.it was delivered fine.then 2 shipments more are billed to me total of $822.00 that are fraud,not me or mine.the label service goes back and forth with … read more
Law Educator, Esq.
Law Educator, Esq.
146,982 satisfied customers
I recently rented a drone from this drone rental place
Hi, I recently rented a drone from this drone rental place online(blue skies drone rental). Once it was delivered I realized that i rented the wrong drone and i had no use for it. So I went to Fedex a… read more
Adam Yarussi
Adam Yarussi
Juris Doctor
4,944 satisfied customers
When you return an item and print out the label for mailing,
When you return an item and print out the label for mailing, does it go directly to the seller or through an Ebay address? I am trying to track a returned package that Ebay was not informed it was ind… read more
Adam Yarussi
Adam Yarussi
Juris Doctor
4,944 satisfied customers
I ordered x 2 bean bag lap trays and have been billed for 2
Hi, I ordered x 2 bean bag lap trays and have been billed for 2 but only received 1. I checked with FedEx and they have only Label Created for the status of the second tray. They never received the tr… read more
Law Educator, Esq.
Law Educator, Esq.
146,982 satisfied customers
I have an issue. I was selling a labtop on ebay. But the
I dropped off the item at a local fedex drop station, and came back realizing that I shouldn't have done it. It was less than an hour - maybe 30 minutes, called the local station explained the situation, they said they were going to return it to me I asked if I should pick it up, and they said you don't have to. Will go back to you Waited a few days, package didn't arrive back. Their explanation was that it had to go to the destination address in FLORIDA from CALIFORNIA in order to return package. I called FEDEX again and did a delivery exception. BUT they even tried to deliver the package to the false buyer, but the delivery address was undeliverable.… read more
Attorney Bruce
Attorney Bruce
Attorney At Law
Doctoral Degree
11,698 satisfied customers
I am not an American citizen. I was an exchange student in
I am not an American citizen. I was an exchange student in the US a few months ago. While I was in the US, I rented a few book from BookByte.com for 4 months. Before completing 4 months I shipped them… read more
Alex J. Esq.
Alex J. Esq.
Managing Attorney
Doctoral Degree
19,204 satisfied customers
Question: Are we obligated to go to great lengths to return
Question: Are we obligated to go to great lengths to return damaged merchandise? We ordered a wine fridge that arrived dented and missing a wheel. After a month of being ignored, we got a replacement … read more
Alex J. Esq.
Alex J. Esq.
Managing Attorney
Doctoral Degree
19,204 satisfied customers
Here's the case, I bought some cameras (worth totally $3500)
Hi, here's the case, I bought some cameras (worth totally $3500) from an online retailer in December 2014, after several days, the items were shipped out and destined to my home address in two separat… read more
Andrea, Esq.
Andrea, Esq.
Attorney
Post-Doctoral Degree
10,512 satisfied customers
Bought a $4500 mobility device on eBay. Low usage and claimed
Bought a $4500 mobility device on eBay. Low usage and claimed to be 100% working and auction said "returns accepted" (i.e. can return for any reason). Seller also has very good feedback, apparently ma… read more
Attorney 1
Attorney 1
3,682 satisfied customers
i returned a camera with a shipping label back to Dell computer.
i returned a camera with a shipping label back to Dell computer. Dell says they didn't receive it Dell also wants me to give them tracking no. I do not have itthey sent me a bill of 686 for the camera… read more
Law Educator, Esq.
Law Educator, Esq.
146,982 satisfied customers
Im thinking about suing FEDEX in small claims court for the
I'm thinking about suing FEDEX in small claims court for the maximum allowed by my state $6,000. On January 9, 2010, I purchased a rare item from a company online (it took 5 hrs to find it, matching e… read more
INFOLAWYER
INFOLAWYER
Partner
Doctoral Degree
88,199 satisfied customers
I was a Direct TV customer for 5 yrd. I purchased a new TV
I was a Direct TV customer for 5 yrd. I purchased a new TV in OCT and they told me I coud not use this TV without new equipment. They sent it to me, it never worked right abd their support people coul… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Ely

Ely

Counselor at Law

3,442 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

2,075 satisfied customers

Attorney,21 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,480 satisfied customers

16+ yrs. of legal experience.

RGMacEsq

RGMacEsq

Lawyer

766 satisfied customers

Licensed Texas General Practice Attorney

LADY LAWYER

LADY LAWYER

Lawyer

749 satisfied customers

Consumer Lawyer

RobertJDFL

RobertJDFL

Lawyer

600 satisfied customers

Experienced in multiple areas of the law.

John

John

Lawyer

519 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x