Consumer Protection Law

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Related Consumer Protection Law Questions
I have been in a Sears Home Warranty program and am very
I have been in a Sears Home Warranty program and am very dissatisfied and want to quit. I was never informed that I would have pay a cancellation fee to quit. I am 83 years old and can't put up with t… read more
Joy
Joy
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Good afternoon I have a problem with my home appliance insurance. The companies name is ***** ***** services. This company has now assigned the third service company to look after my Fridge/ Freezer. … read more
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Daniel Luneau
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On July 14, 2020 my wife and I went to BrandsMart to
On July 14, 2020 my wife and I went to BrandsMart to purchase a microwave, a dishwasher and a refrigerator. At first glance we did not notice any visible damage or defect. The very next day and with t… read more
Attorney Bruce
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We are having a problem with the Sears Warranty company
We are having a problem with the Sears Warranty company about our refrigerator, which is only two years old. It stopped working, and we were told by the Sears technician that it is unrepairable. Sears… read more
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I have a home warrantee contract with Sears. My refrigerator
I have a home warrantee contract with Sears. My refrigerator stopped working and Sears sent a local service company three weeks ago. They are telling me that they are still looking for parts, while we… read more
Attorney Wendy
Attorney Wendy
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I had a home warranty contract on all kitchen appliances
I had a home warranty contract on all kitchen appliances that was paid monthly. It was to cover fixing or replacing appliances. It was Sears Home Warranty. They came out multiple times (which I had to… read more
Daniel Luneau
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I originally had the MASTER PROTECTION PLAN for my 7
I originally had the MASTER PROTECTION PLAN for my 7 appliances for MANY YEARS from Sears Holding Company. A year or so ago they called and said they did Away with that program due to Bankruptcy(or going out of business)and is no longer offered and switched me to some Home Warranty program where a deductible has to be paid too! (I did not want this but had no choice)I called on August 5th, 2020 to schedule a Inspection of one of my appliances and found out the MASTER PROTECTION PLAN still EXISTS!! I asked them why they did not contact me if the program has been offered again and I would like to go back to my original plan but they said NO!! I was put on hold on phone for hours...getting transferred from one person/dept to another and getting disconnected each time.Seems like they Intentionally CANCELLED my plan because my appliances were reaching the 10 year mark and they may have had to REPLACE appliances incase they break!! According to the original Master Plan if they cannot repair an item they have to replace it. So therefore, they misinformed me to terminate the plan so they would not have to honor their contract! … read more
Judge Bill K ret.
Judge Bill K ret.
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I have an appliance warranty with Sears Home Warranty for
I have an appliance warranty with Sears Home Warranty for the appliances in our home. We filed a problem with our refrigerator a few months ago. Sears sent out one of the service provider who attempte… read more
Attorney Bruce
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I have Sears Appliance Warranty Agreement and Master
I have Sears Appliance Warranty Agreement and Master Protection Plan ( Extended Warranty) for my Kenmore Elite dishwasher. I called Sears Appliance repair on 3/13/2019 to request service, Since then t… read more
AttorneyMatt
AttorneyMatt
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I am in CA I have been dealing with Sears. I had a master
Hi, I am in CA I have been dealing with Sears. I had a master protection agreement on my dishwasher. In June 2018 I called for a repair. It would take 2-3 weeks for them to come for an appt. They pre … read more
Phillips Esq.
Phillips Esq.
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I have an appliance that stopped working right after the one
I have an appliance that stopped working right after the one year warranty ended. I have had several technicians come out and the applicance is still broken. Under my home warranty plan, I can accept … read more
LawEducator
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LG sold my mother a defective microwave, and refuses to make
LG sold my mother a defective microwave, and refuses to make good on the warranty unless she purchases a new one, provides proof of the purchase. Since she no longer wants to deal with the company, I … read more
LegalKnowledge
LegalKnowledge
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I have a home warranty company and made a claim on a
I have a home warranty company and made a claim on a dishwasher leaking. They hired a repairman to come out and I assumed he fixes and he leak. Two months later my kitchen tile is coming loose. We wen… read more
KimberlyLaw
KimberlyLaw
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I have an 8 year old GE dishwasher that is under a extended
I have an 8 year old GE dishwasher that is under a extended warranty. It leaked and caused major kitchen damage to a brand new kitchen flooring that was laminate. The dishwasher was repaired in 12/14.… read more
CalAttorney2
CalAttorney2
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I bought an expensive Kitchenaid refrigerator 4 years ago plus
I bought an expensive Kitchenaid refrigerator 4 years ago plus a 5 year extended warranty. We are now informed by Warrantec that the part is no longer manufactured nor available from any source. Who i… read more
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In Aug. of 2011 we purchased a Bosch dishwasher from Sears.
In Aug. of 2011 we purchased a Bosch dishwasher from Sears. They both delivered and installed it. In Feb. of 2012 we noticed the wood floor around the dishwasher was damp and curling. Sears came back … read more
Ely
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I purchased a dishwasher from Sears in the Seattle area. It
I purchased a dishwasher from Sears in the Seattle area. It was scheduled for delivery last Saturday between the hours of one and three. The installer called at 11:42 and said he would arrive at 11:50… read more
Alex J. Esq.
Alex J. Esq.
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Doctoral Degree
19,661 satisfied customers
Can I take Sears to court for breeching their warranty contract
Can I take Sears to court for breeching their warranty contract on my home appliances? I need a repair to my refridegerator since before Christmas and 6 weeks later I am still waiting. Sears did not i… read more
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Meet the Experts:

Ely

Ely

Counselor at Law

3,442 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

2,146 satisfied customers

Attorney,21 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,520 satisfied customers

16+ yrs. of legal experience.

RGMacEsq

RGMacEsq

Lawyer

773 satisfied customers

Licensed Texas General Practice Attorney

LADY LAWYER

LADY LAWYER

Lawyer

749 satisfied customers

Consumer Lawyer

RobertJDFL

RobertJDFL

Lawyer

630 satisfied customers

Experienced in multiple areas of the law.

John

John

Lawyer

519 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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