Consumer Protection Law

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I googled HP (hewlett packard) to get their phone Number and
I googled HP (hewlett packard) to get their phone Number and when I dialed it a nice sounding woman answered and asked what my problem was, I told her that my printer was not working she said she coul… read more
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Last night I got a spyware alert on my computer. they told
Good Morning last night I got a spyware alert on my computer. they told me to call a #, then proceeded to tell me I have ips inturders. for a fee they would fix the solution. … read more
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Is Nexway a legitimate company. I received a message on my
I received a message on my laptop that said my internet had been hacked and not to turn off my computer but call for tech support at(###) ###-#### THis was a company called allnet. They sold me a virus protection program but now i am concerned they were not legitimate and now have access to my personal information … read more
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While doing some surfing on the net, my computer locked up
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Call me at ********** My computer become blocked and there
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On August 17th, 2018 I was having trouble with my Mac Mini, a refurbished computer my dad set up for me. My attempts to troubleshoot meandered me into this company. I am not tech savvy. I paid them considerable amounts to secure all of my smart devices: my Mac Mini, my daughter's MacBook, router, printer, TV. Everything seemed fine until a few days ago when I began receiving voicemails alerting me that someone was attempting to use my IP address to access my personal information. This evening I answered the call and was connected immediately to a tech support person. He showed me all these files that indicated that I am a victim Russian hackers. He walked me through fixes of a few things such as installing a free firewall, free 128 bit net banking security, and free vpn security. -- free as part of the service I had already paid for. He then told me that AppleCare Pay-Per-Incident would need to be purchased because the original security measures did not work, as I had been breached. He told me to purchase Google Play cards to pay for this so that I would not have to purchase anything over the Internet, which wouldn't be safe until my computer was again secure. I was to purchase these Google Play cards, give him the numbers so that he could purchase and install the AppleCare Pay-Per-Incident Support. He would install it, then the company would refund me (because their initial measures had failed) via the credit card I had used to initially purchase their service or directly into my bank account. … read more
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I have been working with a company called Coxitfox.com to
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I had a payment taken out of my checking account for a
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I have already been charged $409 dollars for cleaning my pc
i have already been charged $409 dollars for cleaning my pc of Zeus and other viruses just yesterday by technicians from Qtech. based in st. louis ...all i would like to know if this company is authen… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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